COUNTRY Financial Mobile Reviews

COUNTRY Financial Reviews

Published by on 2026-04-02

🏷️ About: COUNTRY Financial® Mobile was created with one goal– keeping your policy and account information at your fingertips, all day, every day. Need to view your insurance card in a hurry, pay your bill over your morning coffee, or contact your rep? You can do all of that and more with our mobile app.


       


Overall Customer Experience 😎


🤬 Negative experience
66.0%

😎 Positive experience
34.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 98 combined software reviews.

Is COUNTRY Financial Safe?
COUNTRY Financial Mobile appears generally safe, but use with caution.
34/100

  Safety Analysis »»

Is COUNTRY Financial Legit?
COUNTRY Financial Mobile appears legitimate, though exercise caution.
34/100



Read 20 Customer Service Reviews 😠💢

3.5 out of 5
Roadside Assistance “Submit your request through the app”

I submitted a roadside assistance request through COUNTRYFinancial . I got a status of “in progress” and a reference number. I waited for an hour and called in finally just to find out nothing was on file or in place. Given there is no support for COUNTRYFinancial itself or any place to submit issues, this is literally the only way I can let you know of the bug in your app. Hopefully you can get this fixed and spare more people their time and frustration.

Not working for me

Was with this insurance for almost 7 years, but this super beautiful app says , invalid name, once I am trying to log in!

APP not working!

When I needed to present a copy of my current insurance card, COUNTRYFinancial wasn’t working properly. Kept saying encounter a problem.

Terrible.

Terrible, what’s the point of an electronic insurance card if you can’t access it. I Will get new insurance if the problem isn’t fixed soon.

Very frustrating

Not up to standards I expect from CF. Very disappointed with COUNTRYFinancial. Cannot print from the pdf it prepares, AND, the receipt doesn’t even have CF’s name or logo on it! How can it be used to prove payment! REALLY POORLY THOUGHT OUT. Two stars based on a feeble try. Do better!

Weird

COUNTRYFinancial doesn’t allow you to edit your profile information. I have a new email, so I have to quit using COUNTRYFinancial and go back to paper.

Can’t add insurance card to apple wallet

Not easily accessible

Billing

It would be good if I could see my billing and make payments on here

Would be nice if it were usable.

I have tried several times to simply register my policies on COUNTRYFinancial. The DOB tool does not work. It shows only Jan, Feb, Mar. Yesterday it only showed dates up to the 21st. I deleted COUNTRYFinancial yesterday and reinstalled COUNTRYFinancial today. Now the dates are 1 through 31, but the months are still Jan, Feb, Mar.

I am running the latest OS on a brand new iPad. Tried it on my old iPad with latest OS and same result. Same on my iPhone X Plus with latest OS.

Face ID

Step into 2021 and offer Face ID too!

Apple Wallet

Would be nice and convenient to be able to store card in apple wallet like other insurance companies offer..

Apple wallet

Great app. It would be great is the insurance card could be added to the Apple Wallet for faster retrieval.

Improvement noted and a suggestion…

Good job adding face recognition. Some phones don’t have a fingerprint recognition capability.
Suggested improvement: include the capability to import insurance cards to Apple Wallet. St Farm has this and its very convenient. Thanks!

Nice App

Very easy to use. Like having access to insurance card on app and able to file claims from app.

Great app

Just submitted a claim on a Saturday night using COUNTRYFinancial . It was so easy and intuitive. Well done!

Excellent navigation, clean, fluid.

COUNTRYFinancial’s developers at CF should be teaching the “app development” classes outside of CF Information Technology.

Easy to Use

Very clean and easy to use app! Well done!

Clean, beautiful.

I haven’t seen an app as clean as this one. There’s no reason for someone to NOT understand how to use it. It was so fast to sign up as well. I am truly happy for being a customer. Recommend to everyone!
Awesome insurance policy with an awesome app!

Easy to use

This is a well made app. Everything you need to interact with the company is right on the home page, and well laid out with large buttons instead of links.

Someone did their use analysis on COUNTRYFinancial. Good job.

Love this app!!

Great app for managing my country accounts.



Is COUNTRY Financial Safe? 🙏

COUNTRY Financial Mobile appears generally safe, but use with caution. JustUseApp Safety Score for COUNTRY Financial is 34/100.
This assessment is based on our NLP analysis of 98 user reviews. Combined with the app store average rating of 3.5/5.

Safety Analysis

57.7% of users say app is safe 👍
57.7%

26.8% of users say app is risky 🚨
26.8%

15.5% of users have some concerns ⚠️
15.5%


Is COUNTRY Financial Legit? 💯

COUNTRY Financial Mobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for COUNTRY Financial is 34/100 .
This conclusion is based on analysis of 98 user reviews.

🔏 Privacy & Data Safety

COUNTRY Financial collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location



How was your experience with COUNTRY Financial Mobile? Post a Review




Features

COUNTRY Financial® Mobile was created with one goal– keeping your policy and account information at your fingertips, all day, every day.

Need to view your insurance card in a hurry, pay your bill over your morning coffee, or contact your rep? You can do all of that and more with our mobile app.

Access your information when you need it, with personal assistance just a moment away.

Problems with the app? Call 866-COUNTRY (1-866-268- 6879) or visit for assistance.