Contact Cubatel Support
Company Name: Osniel Hernandez
About: Mobile recharges to Cuba are easy when using Cubatel. Credit is instantly
delivered, and the best part: you'll have cashback rewards! You can send Cubacel
and Nauta recharges, SMS, and make phone calls.
Cubatel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Osniel Hernandez
Verified email ✔✔
E-Mail: soporte@cubatel.com
Website: 🌍 Visit Cubatel Website
Privacy Policy: https://www.cubatel.com/terminos
Developer: cubatel
5 Most reported problems 😔💔
your app stop working when ask for my contacts. It does not work on ALLOW or DENY.
I was trying to recharge my sister phone and enter wrong phone number. The correct number is +53 55984932 i accidently recharged +535598432
Recommended but…
by Yossel Gonzalez
This app and the service they provide works like a charm but… the app needs some UI improvements like: Do not show the notifications pop up every time you open the app. The options are: Enable notifications OR ask me later, but there is no option to say NO, I don’t need notifications. The app basically forces you to receive notifications and I don’t need them. There should be an option to Disable notifications from within the app. I understand this responds to marketing strategies and keep customers updated but some customers don’t need or don’t want to stay informed if they know what they need when they need it.
Other than that I recommend Cubatel.
Easy to use
by GladysAZ
This app is very easy to use. It would be even better if the prices went down a little, as there are other apps that provide better rates to Cuba, but overall I like it so far.
The right app for Cuban calls
by Cris Cuban
I used Cubatel for my calls and recharges. It keeps me connected with my family and friends in the island. I’ve tried others before but between the connections delays and over charge I ended up staying here.
Have a Problem with Cubatel? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Cubatel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cubatel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cubatel.
