Contact Fleet One CarrierControl Support

by Mjfandel12

It’s nice that they finally got an app. Unfortunately it doesn’t work well. Constantly logs you out, constantly saying “Something went wrong” and then you can get in. More often than not the Face ID doesn’t work and it says incorrect password. Yay, then you get to wait for a token to be emailed. Incorrect password? Like, is my face incorrect? Sure was fun at 2:45 am trying to issue a lumper check only to have to go find the website and do it that way because once again APP ERRORS!!! Do better EFS, we pay you TONS in fees.

by Jmac73333333333333

Finally updated and I can login now. However, still lots of bugs. I tried to pay an invoice and check the invoice with the invoice amount, but when you confirm it shows incorrect amount. You can click on the amount to change it and you type in the amount. When you type the last cent of the correct amount it changes the entire input to a different amount. Unreal. At least check the app once before you release an update that does not work.

by Kool-aid Man Rules

Cannot login at all any more. Even after a password change. At most I’m able to use it to log in once, but that’s not even every time. Having a phone app would be super convenient compared to having to use a normal browser. I don’t even mind the security token each time as I value having a 2FA to login. But if the primary authorization(password) doesn’t want to be recognized, it makes the app worthless. I was kind of excited when I got an email regarding the app update as well.