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About: Since 2011, Are.na has been the platform of choice for creative researchers,
designers, artists, academics, and rabbit-hole enthusiasts.


 
  2026-03-24

Are na Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit Are.na Website

Privacy Policy: https://www.are.na/privacy

Developer: When It Changed Inc.







3 Most reported problems 😔💔

4.9 out of 5

Amazing branding, nothing more

2025-12-26

by Nanoverse

Worse than Facebook and Instagram. It has tons of bots that steal your content and the site itself has their own bots that replicate your content and insert unlabeled ads to it. Unlike Instagram, there is no DMCA take down support. They side with the ad agencies and one of the founders also now runs an ad agency. To add insult to injury, their brilliant design includes ‘erroneously’ charging me for an entire year when I signed up for monthly and then magically reinstating reoccurring monthly payments even after I cancelled. The founder took the time to personally decline to refund me and refuse to turn off reoccurring payments so I had to go through my bank.

Unusable

2025-12-27

by Semolina2000

Had to use this for an art group and still can’t figure it out. User flow: follow aRena link in browser, very hard to read, try to open it in app, app says “nothing in your feed” - paste link in every possible search or link area - still can’t find it. Go back and log in with browser to see if I can save it for later, same experience. Have no idea how to find or retrieve or follow content. Also didnt understand all the nested levels of groups /folders I had to create to save anything.

iPad version is severely lacking

2025-12-28

by Samisnotgold

I’ve gotta say, I’m quite disappointed with the experience on iPad. It doesn’t support the nice-to-haves (split screen, slide over, drag and drop) nor the bare minimums, like landscape orientation. The app lacks fit and finish everywhere. For example, long pressing a block opens a pseudo-context menu without animation and covers the whole screen. It makes sense on a phone, but feels wasteful on a tablet. I really hope the iPad version gets some love, it’s really a shame about an otherwise great service.




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