Contact NUiT Astrology Match Dating Support

by Glumdaisy

I loved the app until I went to interpret my chart further. Upon digging I realized that with my correct birthday and birth time, it’s displaying inaccurate information. My Saturn isn’t in the 11th house of my chart, yet this is what it says on the NUit chart. Co-star has always given accurate information and has my Saturn in the correct sign and house. Nuit failed to provide an accurate chart and if I hadn’t had other sources to double check, then I would’ve been researching the wrong placement they provided which means I would’ve been learning about things that don’t relate to my chart or my growth. This is saddening because it defeats the purpose of looking at ones chart in the first place. that feature isn’t only drawing up compatibility with others but is also supposed to help in the growing process. I don’t know what to do because I can’t be like, “no that’s not where it belongs” because this isn’t an option. That really bums me out because I actually love the concept of this app. Things just NEED to change related to accuracy. My Saturn is in the 12th house of my chart, not the 11th.

by Nalashaa

Hi I’ve tried logging in and it took all my information until I was ready to “accept terms and conditions” part and then all of a sudden my information is incorrect. I’ve tried logging on because I guess it made my account (since after that it was saying Email is in use right now, which there’s no way) and that my password is incorrect. I even reset my password just in case and it still won’t work. I’ve also tried to connect it to my Facebook but it has problems with that as well. I hope you guys can fix this because I really like the concept and energy of this app. :(

by LunaBeluga7

I really wanted to like this app. But just from the get go there are errors that make it unusable. First, their platform doesn't fully support the "log in with Apple" it offers. Choosing that option creates an anonymous email relay (kind of like Craigslist) but because the Nuit app developers & Apple don't have an agreement, those verification emails will never make to users' inbox, preventing verification of users' email which is essential to use the app.

Second, as this or any other bug/mishap /glitch happens to users, there is no one to contact for support. You can send an anonymous message to let them know. Hopefully eventually it makes to their list of fixes. By then I'll have deleted the app and moved on, weeks...months later.

Its a great idea. Lots of the features seem great. But with a glitches so big, and reported so many times, the button remains available and no fix or support is offered. I noticed there isn't much engagement on the app, and given the issues with anyone who signs in with Apple ID being unable to use the app after about 5 days, I suspect there are lots of dud & dummy profiles.

If they ever do fix all the bugs that are in so many of the reviews, that make the app impossible to use, and develop some support team for people who have glitches, this app could do well with a relaunch for new users. I'm not holding my breath.