Company Name: Ruby Labs ltd.
About: The No.1 Astrology app trusted by over 25 million people.
Listed below are our top recommendations on how to get in contact with Hint: Horoscope & Astrology. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hint: Horoscope & Astrology. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ruby Labs ltd.
https://help.hint.app/en/articles/5744806-privacy-notice
https://help.hint.app/en/articles/5744807-eula-end-user-license-agreement
I canceled but it’s still charging me. I want a refund for unauthorized charges.
I didnt subscribe for this. I am charged 19$. I need a refund and cancellation.
Cannot cancel via website. Need to be cancelled. Did not expect to be paying $19 for this service. Am not interested in product, and not sure how I was charged twice. Certainly cancel me. Preferably refund me because this is worthless.
I did not sign up for this app and you have charged me $19.00 2 times on August 1st and again on the 5th . I would like to have my money refunded as I DID NOT authorize these charges.
I cancelled my trial this morning but y’all already debited my account for two different fees in the amount of 49.99. I would like my refunds on my money. You weren’t supposed to take it from my account till the seven days are up. Please refund me my money.
I had an “astrology” app showing on my phone which I didn’t download. No icon ever showed on homescreen but it was connected to the downloading of every file in my phone(ios13). I could not stop download finally had to delete entire cloud account. If I find that this is the hacking app I will take someone to court for stealing my medical and court documents. Inform me of how this happened? My Ipad had the same issue. Screenshots available for viewing. Is this from Google play? I have had many other issues
6I canceled this app. You sent me an email verifying that I cancelled and continued to charge me.I cancelled free trial/subscription, according to all the instructions on cancelling that I could find (before 'free' trial had ended) The subscription doesn't even show up on any of my subcription Iists like my google acct or Google Play account, my wife picked it up thru the ridiculous amount of recurring charges via my bank account going all the way back to 12th August 2023, some weeks you have even charged me twice, last week you even charged me twice on the same day then charged me once again 2 days later. Most charges are $29.90 or up & down .10 -20c either way. ( Ie: $29.80 - $30.00) Ive even found 3 X charges under a different name but not surprisingly is you guys awell called Astroline.today, 3 X $28.99! How you can get away with this is absolutely mind blowing, to date it seems your FREE app that I used for a grand total of an hour ( & that's being generous,as it's an extremely dire & boring app, although what an absolute moneymaker it is for you guys. Bit of a license to print money for you guys) so far Ive been taken for $821.99 Aus. & $89.97 for your new astroline withdraweks,Which I never gave you permission to or for you to steal from my bank account. Any good review for this site is 100% an employee or o iie of the owners as it's an absolute SCAM & you should be absolutely ashamed of yourself, these payments are coming out of my fortnightly Disabilty pension, it's not fair & it's definitely not right & I'll make sure i post up what you have done & what you are all about worldwide, I won't stop until I get my money back you thieving , no morals bottom feeders, I've started things proceedings with my bank regarding your company and all its fraudulent activity. I have a list of ppl and businesses to contact and many. Many ppl to inform! I demand a refund of the money you have stolen ! Kristian Molnar Adelaide. South Australia
Are you so kind to approve my refund for the 2 transactions in amount of 19 euro each? If not, please sent me the bill so I can see your company's details. Thank you, Alina Tudosa
You said it was going to be a free trial then it says it will charge a dollar well then it charges $0.31.49.51.41 and so on all the way up till $17.19 off my PayPal I want my money back and it sucks too because you give astrology a bad name and that sucks give me my money
I see everybody having the same complained. I use hint long ago and deleted the account when i did not need to use it again. Since 2022 and 2023 they continue charging me every month 19 USD now about 500 USD. Please stop these charges and i want my refund of 500 USD
I downloaded the app to try the free trial, I canceled the same day and deleted the app too. My card was charged repeatedly. there has been over 100 dollars charged to my card and i can't find a phone number to reach customer service. i would not recommend this app, in fact i believe it is scam.
Please unsubscribe me immediately from this. I hardly use my creditcard and now I see that I have been charged multiple times a month for 17 euros each since November of last year. And I don't even know what for?!?! I want this stopped now and I request a refund of 302,80 euros.
Ok so like everyone else here I have unsubscribed and canceled whatever I agreed to (free trial) and also had to download the app In order to create account so I could try to communicate with these thieves!! No return emails, no clear direction to customer service, ignoring cancellations and not refunding my $19.00 I believe 7 times now !!!!! I’ve had about enough of this if I have to I will use every resource I have and will not stop until justice is served and we all get our money back!!5 That a promise
Although I canceled the service and was issued a refund, I'm still being Charged.
Hint: Horoscope & Astrology keeps charging me although I do not have an account with them and will not let me log in to get refund assistance. Please contact me as soon as possible.
I want my money!!!!!!!!!!!!!!! I dont even have a account with you!!!!!!! My subscription was canceled immediately after it was downloaded!!!! You think you can just keep taking people's money!!!!!!! There is a GOD and I'm telling you you will reap what u sew!!!!!!!!!!!!!!!!! You will get whats coming to you for charging people the way you are!!! I will be making a report against you!!!!!!!
I need a refund times 3 you have taken from my acct and I have uninstalled this app several months ago
I am having the exact same problem as everyone else. They are taking money from my account. No record of my email and unable to reach anyone. THIS IS DEFINITELY A SCAM!! Keep away!
QUIT CHARGING ME EACH MONTH I CANCELLED AND NOW YOU HAVE NO RECORD OF ME (?) BUT YOU ARE STILL CHARGING ME? I GOT IT AND CANCELLED WITHIN 24 HOURS. WHAT A SCAM
I also would like to give you a prediction you fucking thieves, and i predict your bullshit scamming ass stealing money from people who are trying to make a living company is going downhill and to hell cause if hell does really exist I think it will have a vip room just made for y’all ... from the bottom of my heart FUCK YOU . Charged me 19.00 24 times FOR WHAT????? Sick fucks
Crooks you will go down so laugh now cry fucking layer bitch!
The same problem every single person on here is having! This app is a total and complete scam I was charged 19.00 twice I asked for a refund and was refunded 1.00 not my whole 39.00 they charged. I never signed up for any subscriptions I simply just downloaded the app.
I've been charged a total of 5 times amount of 19.99 each total of 99.98 which is a felony considering no authorization was given and I have no subscription to this app I have contacted police and was told I had rights to contact law enforcement of their headquarter state city. And or country because all card
Everything I have just read from here is true scammers they are i have tried to get my money back and I keep getting the same bullshit excuse there is no way of getting ahold of people on there to get our money back
They charged my card atleast 5 times before I realized it and I haven’t even been on the app only one time to sign up and I thought I’m went thru cause I received a $1 refund
Fuckkkking scammmers. I canceled this whack appppp within 4 min for downloading and now you’re charging me 32 plus dollars. How ??????
I have been trying to reach a customer service rep because I was charged 60.00 for a free seven day trial now I have been asking for some to contact me I never authorized these transactions so if I don’t get my money refunded within the hour I will be having someone arrested for stealing my cash my number is 5708546037
I was charged twice two days apart! I want to cancel and my refund! Scam!
i’ve been trying to cancel this app since the minute I signed up I continuously being charged and doesn’t show up on my iPhone as even a subscription can’t figure out anyway that I’m even signed up for it let alone can cancel it!
I never even subscribed to this scam and am being charged every 2 weeks for something I have no recollection of nor did I use it. I go in and install the app just to see if I can cancel what I never signed up for and guess what? My email can't be found because I NEVER SIGNED UP FOR IT. I want a full refund. I checked my card and its been going on for 3 months; no response from the team either. This shit is ridiculous. Something needs to be done about all of these scams nowadays. I'll be contacting the better business bureau to make sure something is done.
There is clearly a scam going on here. Please just refund my $19 and I don’t even want to hear this app name again. What in the fraudulent nonsense is this??
I need a $19 refund
Cancelled subscription before the three days was up and was still charged $19. Need to be refunded my money.
I would like to immediately cancel any membership or subscription that I may have to hint. I'm not interested in having it and am not very satisfied with the use of it this far. Therefore, please unsubscribe/delete/close any and all in my name. Thank you
App is a scam...I canceled before trial was up and was still charged. Didn't get any reply from the 12 year old astrologer that only popped up once during the trial and the app looks half developed. Get no reply from anyone and can find no way to contact customer support. The number attached to the charges on my statement is international. I'm on disability and have kids. I just want my money back.
I've been charged twice now the $79 plus the international transaction charge from an app that said it was free trial was never able to gain access to the app because i signed up via internet browser and whether I've tried to contact anyone I can't because it's international. This is 🐂 💩🤥🤑 I want my money back so I can buy my son's diapers!
Would like to cancel subscription. Also the email I add to the sign up is incorrect please email me on libbyweazel@redacted to let me know of the cancellation.
Hello, I have been trying to cancel my subscription from the minute I signed up, have had no reply to the various emails have sent, and gt charged USD19 today. Please cancel my subscription and refund me the amount. The Help & Support button on the App and Website do not help or support the user. Extremely poor service. Would not rate this app at all. Regret pressing the button for this app.
I signed up for the trial and cancelled on the same day. I was charged right away. Last time i checked u dont pay until trial is over. Please refund my money
I cancel my subscription and I’m still being changed I want my refund
URGENTLY!!!Cancel my subscription I did it online and don't have access to any benefits only charges on my card
I have never downloaded ur app nor have i apporoved ur transactions u keep tfying to make on my acvount. Please stop trying to take money from me. Whatever the hell yhis is cancle it i no longer want it
I cancelled my subscription before the trial ended he charged me once I asked for a refund you did not refund me and are now trying to charge me again I will be getting ahold of the Better Business Bureau as well as the police because you are now stealing from me
I cancelled and keep getting charged. I want a refund . I do not use .
Charged £60 when I didn’t even use the app this app is a scam! You better refund my money!!!
I know where your located and you will all be meeting the end of my bat
You mother fuckin' scam artists picked the wrong one this time. I know where your located and I don't want my money back I'm coming for each and every one of you phony palm reading cocksuckers. Here's what your palm reading said " Crazy batch with nothing to loose is coming for you so you better have eyes in the back of your head"
SCAMMERS CHARGED ME 103.22 FOR A FREE 7 DAY TRIAL. I TRIED TO CANCEL AND IT WOULDNT EVEN SHOW ON MY APPLE SUBSCRIPTIONS. WHAT A FUCKING JOKE !!! BEWARE !!!
Hint app Very much a scam I never subscribed didn't even go through with downloading the app but because my card was connected to Apple pay it was billed through there. Once I turn this in to my military commander with all the proof I just uncovered this app will soon be a horrible figment of all our imaginations
Please refund my monies as I was never able to access the app.
I tried hint because of the free trial. I made sure I cancled within the tine frame. I even deleted my app. I was charged 79.00 which I had no idea it was that much. If I knew that I never would have done the free trial. I need that money back asap. This is People's live and hard earned9ney you guys are straight up stealing. I will file a theft report and I hope everyone who was ripped off can somehow fin d a way to get our money back plus a little extra because this app can predict or daily life and perfect matches but xant predict that our bank account to will be stolen from by them.
Cancelled subscription and still attempts are being made to collect. Stop subscription and attempting to charge my card
You intentionally stole my wife's money. And as I read through these comments it looks like you've stolen hundreds of other people's money too. I want a refund, now! This entire app and free trial is a load of crap. Get ready, you'll be hearing from my lawyer if this isn't corrected.
I did not approve a 70.00 transaction to be deducted from my account. This needs to be reversed with a full refund within 24 hours
I cancelled my Subscription and still was charged $106 in Australia. Very disappointed and I can't find the same thing again it's vanished. Shane from Australia
I canceled my subscription immediately after I received my first email and now they are deducting from my account. I went online to their help to cancel and it will not let you enter in info. When I try to enter in my MPID, a section pops up to enter it and then goes away.
Now this is the third time I have contacted you in regards to My refund of my money you have not given me my money back I am getting very upset I cancelled this and you took my money anyway please return it now
I was charged 91.18aud instead of the dollar 7 day trial. I am requesting for a refund
Please help me to refund I even did not ask to subscribe they take my money without permission. I have to pay some dues tomorrow i am crying 😢
I tried the app as a trial, but when I went to the subscription portal to cancel the free trail it says I do not have an account. However, I was billed $79 to my credit card. Can you please help.
I canceled. They charged account anyway.
Why was i still charged after i tried multiply times to cancel my subscription? This is really bullshit . I need a refund for my money . Your app is wack
I have been trying to get a refund for two days. YOu have stopped responding. I misunderstood how the app worked. thought the one dollar was the trial, then clicked skip trial because the button to start trial was not clickable then immediately contacted help and got a standard reply and have not received a reply since. I have looked at your reviews, this is a pattern. Reviews have also said that you continue to charge after a subscription is cancelled. This is unethical and despicable behavior and bad business practices. I do not have 70 dollars to throw out the window, the app is misleading, the advertising is misleading. All of the real reviews are one and I stupidly not check prior. This is sickening and I literally can't pay bills because of this. I hope that this makes your company feel good and that you can sleep at night for defrauding people. If i do not get a refund within 24 hours, I will also be writing bad reviews on yelp, the app, and contacting the BBB.
I never signed up for Hint and I was still charged. I would like my money back. They do not even have a record of an account with my email address so I don't even know how I was charged to begin with. Refund me my money. I am also talking to my bank.
I wanted to have trail pack but suddenly I was paid for no reason.give my money back or I will file a complaint against you . Totally fraud
They keep taking money out of my account
I WANT YOU TO REFUND MY MONEY BACK TO MY ACCOUNT. I NEVER EVEN AUTHORIZED YOUR COMPANY TO GO THROUGH AND TO TAKE FUNDS FROM ME. I WOULD NEVER PAY SOME BODY OR SOMETHING TO TELL ME ABOUT WHAT I AM SUPINE TO DO WITH MY LIFE. I AM NOW SHORT FOR MY RENT AND WILL BE KICKED OUT TO THE STREETS BECAUSE OF THIS TRANSACTION. TAKING MY RENT MONEY. SO ALL I AM IS ASKING FOR IS MY MONEY RETURNED TO MY ACCOUNT
Hi goodnight, my card was charged for the subscription accidentally and I would like to get a refund. Thank you.
You charged my card for 79.00 and I have never even downloaded your app .if I don't get a refund within the next 5 business days I will file myself a class action law suite and I guarantee you will be out a hell of a lot more than my 79.00 you stole
Y'all are full of shit & I will not pay for an app that I didn't even use. I've asked to be unsubscribed or to cancel immediately. I refuse to pay 79.99 for anything of such nature. Since I've NOT USED THE APP. I'D APPRECIATE IT IF YOU STOPPED TRYING TO BILL ME FOR IT !! SIGNED AN ANGRY CUSTOMER .
Can you please refund my money back
I have tried to unsubscribe multiple times. It will not let me. It keeps taking money out of my account every so often. They even charged me for free trial
They charged me for the free trial period. Not right at all. Will be filing a dispute, assholes.
I had this app months ago on an old phone and haven’t had it or been using it. My card has been charged twice unexpectedly and I am a single mother of three; I need my money back as soon as possible....
Why have you charged amount for free trial period? It’s a cheating. I want my money back.
by Ghavsis
I got this app to read my irregular palm lines ( I have two life lines on both hands, and on one hand I have no head line, and on the other my head and heart line become one line under my middle finger) I am an amateur palm reader, so I wanted a second opinion on these lines. After scanning my palms, none of these where brought to attention, and even the lines that they read where incorrect. Like they said my heart line starts at my middle finger, but on both hands they start exactly in between my index and middle. I believe the palmistry is randomly generated bs, and they focus mainly on astrology to throw you off. That’s right, this palmistry reading app actually has very little info on palmistry, it’s mainly things about your astrology, which you can get almost anywhere without having to pay 8 dollars a week. I found it suspicious that this app was asking things like the city I was born in, along with the time and date, because that’s something an astrology app does, not a palmistry one. My theory for this is that they can’t actually read palms, because as far as I’ve seen, no app can just take a picture of your palms and read it for you. If you really want your palms read, you should just go to a professional, or if you’re interested learn it yourself, because apps like these are just here to steal from you.
by Analind
The rating says 4.2 ratings which is super great right, wrong? It’s only this average because of stupid crap that “people” said about it. If you have actually read the reviews, the ones that say five star are just a few different ones being repeated over and over. Does that sound a little sketchy to you? Good because it is. Seems to me that the idiotic game makers payed someone to say this crap. Either that or they repeated the same stuff over and over on different accounts. If you are gonna do this, at least don’t make it this obvious. I mean, come on. So Incase you aren’t one of the people who has downloaded the app and deleted it after two minutes, let me tell you what is app is about. Basically the app says it’s free on the App Store. You download it and put in all your personal information (which is personally a little creepy to begin with). Then it tells you to scan your hand. After that it says something about calculating your results. Then it tells you to start a free trial. Wait let’s back up a little bit, I thought it was free. Obviously not. I have a little advice. DO NOT pay anything. Because maybe you are one of those people who will use it once and stop paying. Well sorry but that won’t work. EVEN IF YOU DELETE IT KEEPS CHARGING YOU. I’m not trying to offend anyone like the gamemakers or users ( if there are any), I’m just stating some honest facts.
by Add Me At Toothiee
Okay why would I pay a single penny for some dumb app to read my palm- I downloaded without reading the reviews which was a big mistake. the fact that I spent 10 minutes trying to scan each of my palms was absolutely ridiculous. there are many others way this app could make good money off of their customers but the developers choose the most dense-headed way possible. Why would I pay without a test run first? Big FAT waste of time and it’s completely obvious that the good reviews are faked or bought off with the money that they used to scam people into this app. Writing this review was an even bigger waste of time but I felt like it needed to be done so people like me won’t be as disappointed as I was with the outcome. I can’t believe the people who made this app, trying to make a buck, can be so oblivious and stupid as to how to make money. This advertisement shouldn’t even be on Snapchat. To the developers of this app- you are foolish and in the least respectful way stupid, to come up with such a empty headed idea to make people pay money for this app. I deleted it immediately and I’m sure millions of others did too. This app is an embarrassment to the App Store in the most blunt way I can say possible.
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