Contact Sanctuary Psychic Reading Support

by Whumpis

They require an email and registration. Then ask for detailed info about your birth time and date. The “horoscope” offered with more detailed info is exactly the scant two sentences offered without registration. There is no there there. For a mere $199 the app developers portend to offer more data. Uhhhh no. Just no. Really Apple?!? This is a promoted app?! I suppose you’ll support anything that gets you 30% of a $200 app. Do NOT give the developers your detailed data. There is no security claim nor is there a user agreement that details how they will sell that data.

Update:
Received a response from the developer explaining that a reading requires detailed personal data. While true, they do not address my complaints. This app is a terrible value prop at best. Read the other reviews. Very few people believe the value they receive is worth the price. Also in their response to me was there any discussion about how your data is either protected or limited to the use of “astrology reading”. Caveat emptor dear iOS user.

by Sarajenn87

Do not waste your money on this pretend astrology app! I paid for the monthly subscription to get a more detailed reading, and it was the laziest most generic and inaccurate reading I have ever experienced. I worked with Kat, who literally kept telling me how I felt. Not exactly something I need to pay someone for. In all of the readings I have ever received, I was able to get insight into the energy around me, which has allowed me to reflect on my own actions in those terms. I’ve never had a reading that said things like “you’re feeling optimistic”, “you’re feeling drained”. Like I wouldn’t know these things. Furthermore, customer service was atrocious. I reached out twice. First before purchasing a subscription, because the app was malfunctioning and wouldn’t record my place of birth (which is necessary for an accurate birth chart). Second, when I requested a refund for my poor reading and was brushed off to Apple, who wouldn’t honor a refund.

by Emily071492

I went to use the reading I paid for with the monthly subscription- I’ve had about 3 so far. As I pulled it up, the app glitched and said the request timed out. I quit the app and came back- it had used my reading, said I had none available unless I bought another. The astrologer is still typing and trying to communicate but I can’t type back, because the app isn’t working. There is nowhere on the app to click if you are having technical issues and this is way too pricy to lose the one thing you pay for monthly to a glitch, with no easy way to reach out to someone to have it recovered. I have screenshots of the astrologer trying to contact me less then 3 minutes after it shows the reading was “performed” if someone would like to reach out to fix this.