Contact iKan Support
Company Name: Office of Information Technology Services
About: Skip the trip to the DMV and renew your Kansas vehicles with iKan.
Paper forms?
Gone.
iKan Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Office of Information Technology Services
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit iKan Website
Privacy Policy: http://payitgov.com/privacy-policy/
Developer: PayIt
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Protect your data and wallet. We investigate the developer's website (Payitgov.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Spent over 40 minutes trying to renew my driver's license on the website and all it does is take in circles. Never goes to an end zone. There is NO phone numbers, there is NO help on the site to show you or walk you through this stuff. My tax dollars at work or should I say wasted..
Needs updated & more payment methods
by Obstreperousness
The app is worse than the mobile website.
The iPhone 14 Pro was released nearly a year ago, but the app hasn’t been updated to support it. Text is blocked by the camera and some screens are impossible to go back because the back button is cut off in the corner. The app doesn’t even support swipe to go back!
Additionally, the app makes it as difficult as possible to fill in information, such as adding a new credit card. On the mobile website, I can auto fill everything and use the camera to add a credit card or use one I have saved. It’s ridiculous that the app doesn’t have this functionality.
Finally, it’s 2023 and there need to be more payment options. There are a multitude of reasons why people might need or want to use something other than a credit card that has to be manually added or a linked bank account. Apple Pay, PayPal, etc. are easier and quicker, plus have additional benefits beyond the current antiquated options.
1/4 Star Rating
by 1Cor619CSL
This is ridiculous! The app doesn’t fit comfortably on my iPhone screen (yet the app specs assure me that the app is compatible with my phone); I suspect this is the culprit of the difficulty that I’m having with maneuvering within the app. The app gave me trouble accepting my address (it wouldn’t allow me to view all that I typed) and finally it wouldn’t allow me to scroll down the page to finish my payment on the Payment Summary page! This app is not, quick, convenient, or easy to maneuver around. After fiddling with the app you might as well take the time to pay in person. I wouldn’t recommend this app to anyone. Highly unsatisfied patron of this service.
Terrible app
by Bookerktm380
This has to be the clunkiest app I’ve ever used. It must have been developed in a 6th grade technology class. Who wants to act like they’re texting someone to renew their tags??? The app also only lets you renew one tag at a time...that’s real convenient. I suppose this is so they can charge you their pointless taxes on top of the taxes you are already paying to get your tag in the first place. Should really be setup so you can load all of your vehicles then just checkout and pay once.
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