Contact Xmind - Mind Map & Brainstorm

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About: XMIND Ltd., a Hong Kong company, is provider of software solutions that enable individuals and teams
to collaborate and brainstorm

Headquarters: Hong Kong, Hong Kong Island, Hong Kong.



Xmind Customer Service 👿🤬😡😠💢😤

Xmind - Mind Map & Brainstorm Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Contact e-Mail: [email protected]


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Suggestion to improve

2022-04-29

by Customer671

Dear XMind Devs,

I am only rating this with two stars to hopefully obtain your attention. I will definitely change it to 5 stars if hopefully I get a response. Regarding the topic of this text, I have a suggestion to improve the app. It would be really nice to have a function where I could tap on a box and see additional information regarding that box. For example, Cat (Main topic) -Ecology (Subtopic 1) -Tundra (Subtopic 1a). For students like me using the xmind, I would like to define “Cat”, “Ecology”, and “Tundra” without adding it into the box (For organizational and aesthetic reasons) instead, what I suggest is that there should be a function where I can define the word “Cat”, and while the box just sais the word “Cat”, the definition can show up only when I click on that individual box. I believe this will make the mind maps not only more organized, but also more efficient in terms of use and space! I hope these suggestions reach you! If it does, please let me know if you believe this is a suggestion you feel is beneficial?

Sincerely, A fan of XMind

Missing Key Feature all other Mind Map programs have

2022-05-06

by EarlyFreak

I suggested a simple solution several times and they always replied that they would considerate and add in a future upgrade. However nothing has been done in over 9 months and they are forcing me away from XMind to competitive mind mapping which all them seem to have numbers 0 to 9, so when you want a to number branches of past 7, you can. With 0 to 9 you can add Infinite numbers. XMind stopped at 7 and only have 1-7 why? It is the easy programming fix add 0,8,9 only 3 additional markers so we, the end users can number priority's beyond 7 I send screen shots from a competitive mind map that I seem to Gravitate to because of the numbering. Unless this is fixed I will be forced to cancel my subscription and stay with competing mindmapping and nowadays there ar plenty good ones. Just type in mind-mapping in the apple store. Unhappy disappointed customer

Why can’t you start with a blank mind map with just a central Topic as a starting point? You have to pick from template then delete or fill in.

It’s odd that’s support does not respond or address any of these reviews with comments or reply

Its pretty ok

2022-05-13

by Zog Software

Obviously nowhere near the desktop level but works well in a pinch or during a meeting etc. Need to go back to the desktop to clean up afterwards though. I use this more like an extension version when I don’t want to carry my laptop. It does have some clunkiness with Dropbox locations. It constantly creates and saves conflict versions, (never overwrites the one you originally opened) so those need to be cleaned up when you head back to your main desktop as well. So overall, great in a pinch for portability, but that’s what it’s for I think.


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