Contact MindNode - Mind Map & Outline

Contact MindNode Support

Published by on 2023-11-23

About: Every great idea starts with a single thought. And another.



How to Contact MindNode Customer Service/Support

MindNode - Mind Map & Outline Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Verified email  

Contact e-Mail: [email protected]


44.44% Contact Match

Developer: Expert Software Applications Srl

E-Mail: [email protected]

Website: Visit MindNode Website





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https://mindnode.com/terms




Reported Issues: 3 Comments

4.5 out of 5

By Tradersam


Unintuitive!

I deleted my last review because I thought maybe I didn’t spend enough time with it after tearing my hair out, but tried again tonight and just as frustrated. Completely counter-intuitive interface, to me anyway. Why can’t I drag a rectangle to a rectangle to connect Ideas. How do I get a new rectangle. Double tap? No, that would be too easy! No, I don’t want to extend that line over and over. How do I get a menu of choices, not pushing the plus that’s for sure, just get another line. Even finding a tutorial or help was fruitless. It must be somewhere. AND a subscription model on top of that? AND you can’t even see what some icons do because you’d need to subscribe to unlock those unnamed mystery features? Maybe one of those icons lets you create a new idea rectangle, but who knows? I still feel like there’s something (A LOT) I’m not getting, so very willing to be educated and change my review and rating again. Until then, I played around a little with simple minds which so far IS extremely intuitive. (Drag box to box, get line between boxes!) And not a subscription. And I have no connection to that app or company, just a relief to use it after this one.



By Poor revoews blocked


Latest Version is a Mess

What happened to the ‘detach’ option? I like to rearrange thoughts or points to settle on the right architecture of my presentation, but that’s gone. I have a mess of lines and empty boxes as I try to figure out how to use the latest version. Guides are of no help on this, btw. Extremely disappointed. Mind Node used to be easy and intuitive. Looking for another app. Nothing in the response was helpful or even accurate. Update: I haven’t used Mind Node since my first review; they dropped the ball. I have been extremely happy with XMind: Mind Map. Update 2: The beauty, the genius, if you will, of early Mind Mode, was the relationship between two text boxes. You inserted text into one box, then tapped the + sign and another text box appeared. You could then simply detach that new box, right then and there, to drag it somewhere else, to arrange and rearrange your presentation, the architecture of your thesis or presentation. Your work flowed, as you didn’t have to tap three dots to get a drop down menu; you could keep working, seamlessly. The designers got too cute and turn a simple idea into a sloppy mess.



By MASFATNINJA


Ridiculous!!!!

This is probably the 4th or 5th time I’ve downloaded this app since the first version that I paid for. Eventually the developers went to this in app purchase crap that they are all going to these days and basically wanted me to repay for everything. So after trying the restore button and being denied for some reason, I deleted the app. Here and there periodically over the years I’ve re-downloaded the app to attempt to restore my purchases with no success. I’ve even contacted the developers in the past about this and they told me that I have no purchase history, which was frustrating and infuriating. So here I am again downloading this version of the app and I hit restore purchases and I get a message that my “account has no previous purchases” again. At this point I feel I’ve not only been robbed but scammed. The developers could have at least grandfathered original users in and possibly charged for things in future updates but they didn’t even do that. They just took our money and ran. This app is a great app and I’m sure much improved since the original version but I’ll never know be I refuse to pay for it again. Best of luck to the rest of you guys now having paid for the app, hopefully they allow you to keep what you paid for.




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