OneTap Check In Reviews

All I need this for is to sign in new customers, creating a profile for them, and for them to answer a few survey questions. $25 a month and can only save 250 profiles. So every month i have to download all the profiles to my spreadsheet and delete them from OneTapCheckIn to retain customer information.

Then there was a new update recently that messed up my sign in sheet and now I’ve spent hours on end trying to fix it and it seems there company so far has no solution.

Save your money I’m sure there’s a much better and cheaper option available on the iOS store.

Even for a “closed” list the ff issues defeats the purpose of making sure no duplicate/unauthorized attendee:
a) QR scan method (Check-in only) - checks in the same person multiple times (even though the person is already checked in) and creates duplicate, triplicate person on your list (they are automatically added to the list for every check in)
b) Kioks QR check in - has an opion to register and adds them to the list even though the list is closed.

A few other minor issues too but the above are critical.

I talked to support on this in early Feb (Yuva) who said he will check. I emailed Karsh K (in response to his welcome email) to follow-up and until now (4/3), I got no response.

We just started to begin to use this application. We will primarily just be using a checkin portion of OneTapCheckIn by our staff not for use by the public to auto check-in which is an option that it Has. As a not-for-profit that will be using it for the purposes of attendance check-in‘s during bus charters I’m finding that the developers are easy to work with and will listen to the bugs that you find and help you get them resolved. They’re open to the feedback of ideas and sound as if they’re willing to listen and consider any tweaks that could make their product better. I will be using this with people who are not completely tech savvy and so I find its simplicity and ease of use very good for that opportunity. I am finding the ability to import large lists of people for the purposes of the simple check-in aspect of OneTapCheckIn to be easy. I would highly recommend OneTapCheckIn and I find that the paid versions are appropriately priced and are worth it.

We use it for church youth events and it’s been a hassle free success so far. And the customer service is truly awesome. Just a phone call away, very patient and informative. Will walk you through anything you need. And OneTapCheckIn is always being updated more relative use. I would recommend OneTapCheckIn to anyone.

Karsh and the team were great when there was an issue we were having with the QR scanner. They quickly assessed the problem and had us back up and running in no time. Very much appreciated.

Such a great concept for OneTapCheckIn, and the customer support is amazing! I have reached out by chat, and not only did Karsh chat back with me, he called me personally and walked through the problem with me until it was fixed! This company has earned my business for sure!

Been using OneTapCheckIn for a couple of events. It was great and simple. I wanted to customize a feature and received some amazing personal hands on customer service to get it going in 2 days.

OneTapCheckIn is awesome. Makes event check in super simple. Customer service is very fast and helpful. Definitely recommend OneTapCheckIn to anyone who needs to keep track of who and how many comes to events. We are using it to keep track of our church small groups and it’s working great.

I used OneTapCheckIn with several people all at different locations across town for a house walk and OneTap was fantastic! We were all able to check in guests simultaneously from
multiple locations and check on guests and attendance in real time.
Thanks for creating a great app and for al of your support!!!

OneTapCheckIn is incredibly user-friendly and provides exceptional support. The founder, based in Dallas, personally visited our studio to understand our requirements and made necessary changes. I highly recommend OneTapCheckIn and am extremely satisfied.

One Tap check in has been a blessing for Falak Art Studio! OneTapCheckIn has made managing attendance so much easier and efficient. Very user friendly app with multiple options. The team behind it is amazing—always helpful and available whenever we need assistance. Highly recommended!

We wanted to switch from paper sign in sign out sheets at our 6 summer camp locations and OneTapCheckIn was the perfect solution. You can download your rosters from your own registration system and upload an excel doc into OneTapCheckIn from your computer. Then your camp staff can use OneTapCheckIn on a phone or tablet to check students in with literally “One Tap.” Same with sign out. Bonus feature, you can upload a photo of each camper and there’s a “notes” section which we used to list authorized pick up persons. They worked with us to get a plan appropriate for the size of our program and are now willing to downsize the plan in the off season. OneTapCheckIn is the solution to paperless check in. Excellent, highly recommend!

I use OneTapCheckIn for my members to check in their guest. The data saves me hours of work.

OneTapCheckIn is like having a personal assistant in my pocket! I needed assistance, hit the call button, and boom – a real live call happened!

Member support! 5 stars for making me feel important and for the speedy response. OneTapCheckIn is a game-changer!

OneTap made our complex event check-in much more efficient and reliable. During and after our event, OneTap provided our organization with data analytics to assess customer behavior, confirming attendance with real-time, detailed information. EVERY event should use this platform for tracking invitation lists and attendance!

THANK YOU for bringing easily accessible, affordable, customizable technology to the cumbersome Check-In process!

I just downloaded OneTapCheckIn yesterday and used my computer to set up all my lists. We stumbled on a problem today (Saturday) checking in students. All the lists disappeared for our instructor. The founder and creator called me to troubleshoot and got it back in working order. It was a glitch related to how I shared to a collaborator. Great customer service!!

Easy to navigate. One Tap app has made it easy and convenient for our students to check in and manage their attendance history. We have tried many other attendance apps, and by far, this has proven to be the simplest and most effective. One Tap app has a knowledgeable and friendly staff who are always available for scheduled Zoom calls. We love that we can request to have unique features added and personalized to our business. I would definitely recommend OneTapCheckIn!

We hosted a charity event with over 800 people. We had multiple check in locations. OneTapCheckIn worked flawlessly and was super simple to use. The check in time for each guest was cut down to seconds. The real time as well as the after event analytics were incredible. It gave information we were never able to obtain in the past. The customer service was also top notch. They went above and beyond every step of the way. We plan to use OneTapCheckIn for all events moving forward. Whether your need is large or small, I highly recommend OneTapCheckIn to anyone having check in needs.

I used OneTapCheckIn to help speed check in for guests for an event with more than 800 registrants earlier this year. It was surprisingly simple to set up and it worked great even with 3 people simultaneously checking in our guests (one via ipad and myself and another colleague using our iphones).

I had a few questions during the initial set up and support was very responsive and helpful. I appreciated that they also accommodated for a one time payment to test things out for my event.

I recommend OneTapCheckIn if you need a quick and simple way to check in your guests even for larger scale events with 1,000 guests.

We used one tap in a complicated multi day event with multiple sub events. It worked seamlessly and was very efficient at checking in people quickly and accurately. While check-in requires Wi-Fi or cell service, OneTapCheckIn was useful even when we were in remote places without that. We used it to look up info on participants, like phone numbers, meal choices, and anything else we had in the custom fields. That is a hugely helpful feature.
Probably most impressive was the tech-support. They answered every question quickly accurately and helped me use OneTapCheckIn to its fullest potential. I had two face-to-face meetings with them and they were so committed to helping my project go smoothly. I strongly urge anyone to try to use OneTapCheckIn in any context. You won’t be sorry!

We used OneTap to help with Grad Nite for 643 students attending Grad Night at Disneyland. It was super easy to use and made it so we could easily see who had checked in. This helped us manage bus loading so that kids didn’t have to be assigned busses.