Contact OneTap Check In Support

by SDAdventurer

All I need this for is to sign in new customers, creating a profile for them, and for them to answer a few survey questions. $25 a month and can only save 250 profiles. So every month i have to download all the profiles to my spreadsheet and delete them from the app to retain customer information.

Then there was a new update recently that messed up my sign in sheet and now I’ve spent hours on end trying to fix it and it seems there company so far has no solution.

Save your money I’m sure there’s a much better and cheaper option available on the iOS store.

by AmoKawDaan

Even for a “closed” list the ff issues defeats the purpose of making sure no duplicate/unauthorized attendee:
a) QR scan method (Check-in only) - checks in the same person multiple times (even though the person is already checked in) and creates duplicate, triplicate person on your list (they are automatically added to the list for every check in)
b) Kioks QR check in - has an opion to register and adds them to the list even though the list is closed.

A few other minor issues too but the above are critical.

I talked to support on this in early Feb (Yuva) who said he will check. I emailed Karsh K (in response to his welcome email) to follow-up and until now (4/3), I got no response.

by Iscomputerman

We just started to begin to use this application. We will primarily just be using a checkin portion of the app by our staff not for use by the public to auto check-in which is an option that it Has. As a not-for-profit that will be using it for the purposes of attendance check-in‘s during bus charters I’m finding that the developers are easy to work with and will listen to the bugs that you find and help you get them resolved. They’re open to the feedback of ideas and sound as if they’re willing to listen and consider any tweaks that could make their product better. I will be using this with people who are not completely tech savvy and so I find its simplicity and ease of use very good for that opportunity. I am finding the ability to import large lists of people for the purposes of the simple check-in aspect of the app to be easy. I would highly recommend this app and I find that the paid versions are appropriately priced and are worth it.