Contact Sphero Play Support
Company Name: Sphero, Inc.
About: Sphero bridges the gap between the real world and the virtual world with its smartphone-controlled
robots.
Headquarters: Boulder, Colorado, United States.
Sphero Play Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sphero, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Sphero Play Website
Privacy Policy: https://sphero.com/pages/privacy
Developer: Sphero Inc.
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3 Most reported problems 😔💔
Bb-8 discontinued?
by Shadyyyyyy---
My sister gave me her old bb-8 Sphero that’s no longer compatible with any apps I found out. Is there any way I could be emailed the old app that’s no longer on the App Store? SPRK I think it was called….. this droid was $150 and i find it very aggravating that it’s been discontinued just like that. Why not just sell these droids with remotes instead of some stupid app you’re going to delete in 6 years?? Millions of people bought these star wars droids and they’re money has basically just been taken away from them. Now all they have is some useless toy that can’t move unless they still have the app. Are there any 3rd party recommendations?.
NOT worth it. The new update is AWFUL.
by Keileekiwi
Honestly, I really liked this before they updated the app and how I could make the Sphero do cool tricks and dances but now, they updated the app and it’s completely different. No dance moves, or no fun challenges. In my opinion, the dance moves were the best part of it but now that it’s gone, there is nothing exciting about it. Yeah yeah you can still control it and move it around, but what makes this more special than other electronic cars or trucks? I wouldn’t recommend paying the money to get this product because it really isn't worth it.
Aiming fearure needs to be more like in the Sphero Edu App
by Awesomedude346
the controls (sphero 2.0) need to be fixed in that it should be much easier to adjust the aim. On the other apps, you hold down and rotate a button right by the joystick to adjust the aim, but on this one you have to click the button, wait like 2 seconds, adjust the aim, click back, and then wait 2 more seconds. With the sphere 2.0 I am constantly having to adjust the aim each time i turn my phone, which is stupid because i turn my phone the whole time while using it to look where the ball is. On the Ollie, it has auto-heading which is very nice, but the sphere does not have that.
So, I recommend making the aiming more like how it is in the Sphero Edu app or how it is in the Ollie app.
Have a Problem with Sphero Play? Report Issue
Why should I report an Issue with Sphero Play?
- Pulling issues faced by users like you is a good way to draw attention of Sphero Play to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sphero Play customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sphero Play.
