Hubtel: Bills, Food, Groceries Reviews

Hubtel Reviews

Published by on 2026-04-28

🏷️ About: Discover a New Level of Convenience with Hubtel!​ Hubtel is your one-stop app for fast and reliable delivery, seamless payments, and essential services—all tailored for a soft life in Ghana.​ ​ What You Can Do with Hubtel:​ ​ Fast & Reliable Delivery​ Order Food, groceries, and essentials from local favorites and get them delivered to your doorstep in no time!​ ​ Send Money, Hassle-Free​ Transfer money inst.


       


Is Hubtel Safe to Use?

We Investigate the app owner's website (Hubtel.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
53.9%

😎 Positive experience
46.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,806 combined software reviews.

Is Hubtel Safe?
Hubtel: Bills, Food, Groceries is very safe to use.
46.1/100

  Safety Analysis »»

Is Hubtel Legit?
Hubtel: Bills, Food, Groceries looks authentic and legitimate.
46.1/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Price increment on app

this app has been my fav app since last year but got to my notice they’ve been inflating the prices in their app but when you walk in the restaurant or the shop the prices are less than what’s on Hubtel . I’ve emailed and talked they claim they know nothing about yet it’s still the same thing. Change your ways THIEVES!!

POOR SYSTEM

Are you moving forward or backwards?
Anytime you update Hubtel keeps becoming worse, it used to be easier and faster to use, now it’s poor, I tap on a product and all I get is “item not found”

App is not running

When I try to choose current location nothing happens.. and I have to do it manually… also after that nothing pops up just a loading screen but nothing works just like when I tap on current location

Payment status issues and locational distress

This is the first time I’m using it. The amount I need to pay has been deducted from my account but I haven’t received confirmation and they keep telling me it’s being processed. I have refreshed it over 100 times. I also can’t find the option to confirm my location

Some of the riders are thieves

They buy less amount of food you requested for..For instance,I always buy noodles from one joint and today I couldn’t go there myself
Use this app and the food that came was what less than what I ordered..imagine you ordering for large and they buy medium..Thus isn’t the first time ..

Something no one is talking about

Is Hubtel for trading and delivery or it’s only for delivery, because I’ve tried about four times putting different kind of new visa cards but I’ve never had my money in my account before and I don’t know how this works or should be done because I’ve done everything they ask me to do before putting my valid card but I still get no money….when I enter in a new site they now tell me the new card is old now, this app tell me how my card became old in just a second with me getting any benefits from the bought card..please reply me to this

Overwhelming notifications

Can the option to receive notifications when I make a transaction be customized so I can turn it off which channels I don’t want? I don’t want to be getting an email every single time I make a transaction, the text message is enough. It gets overwhelming... Kindly fix it

Sms and messages

The sms and messaging section doesn’t update new messages sent from the web. It’s stuck the old ones. Please check and fix asap

App keeps crashing

Been using Hubtel for a couple of months now. It’s been very helpful and I would say one of the best.
But for almost a week it keeps crashing anytime I want to log in to do a transaction.
As soon at I type in password, it crushes and closes.
Please fix it.

Needs more features

We need an option where we can take some items out out things we’ve ordered. Especially with food. Some of the combinations are not suitable for us all

Delivery fee

I think the delivery fee should be sent back to ¢3.45. We loved it that’s the main reason we chose this app over other services. Thank you

Images

Can you add images of each item available?

You can’t send sms on the app now?

SMS disappeared after latest update

Can be better

I find it difficult to get the food I like because of how you’ve done it and the location to is not available again sometimes the food joint is not closer and might take long to come so please work on that
Thanks

IMPRESSIVE

I’m Impressed by your app and it’s features. I’m still exploring it. I haven’t been disappointed so far. 💯✅

Good app

Good app that reduces stress and the charging is 50% off when sending from ur normal wallet.. due to this I don’t send money to anyone using my wallet coz is even cheaper to send here. Thanks

Location

Why isnt your location automated ?
Do we always have to change our location??
Kindly automate it please

My Bank & My Works

Hubtel is Perfect 👌🏽 and I’ll give the whole team and the whole brains behind this app a 5 Star ...Is Very Good and I recommend to everyone . You can do everything all in one place at a time . Is Incomparable .
This is exceptional .

Kudos 🤩

❤️

Very convenient and easy to navigate

Good customer service

I like the fact that customer service calls and very quickly too about any situations with the order. It’s very professional.



Is Hubtel Safe? 🙏

Hubtel: Bills, Food, Groceries is very safe to use. JustUseApp Safety Score for Hubtel is 46.1/100.
This assessment is based on our NLP analysis of 3,806 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

78.6% of users say app is safe 👍
78.6%

15.5% of users have some concerns ⚠️
15.5%

5.9% of users say app is risky 🚨
5.9%


Is Hubtel Legit? 💯

Hubtel: Bills, Food, Groceries looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Hubtel is 46.1/100 .
This conclusion is based on analysis of 3,806 user reviews.

🔏 Privacy & Data Safety

Hubtel collected the following data from you:

  • Data Not Collected:



How was your experience with Hubtel: Bills, Food, Groceries? Post a Review




Features

Hubtel is your one-stop app for fast and reliable delivery, seamless payments, and essential services—all tailored for a soft life in Ghana.

We combine fast and reliable delivery with secure payments and a host of convenient services, making your life easier and more efficient.

Hubtel is more than just a delivery app; it’s your essential partner for daily life in Ghana.

Transfer money instantly across all networks and banks using MoMo wallets like MTN Mobile Money, AirtelTigo, and Telecel Cash.

Take care of everyday bills like ECG, Ghana Water, DSTV, and more—directly from the app.

  Contact Support
Developer:
Hubtel Limited


Website: