Contact Himalaya: Stories and Courses

Contact Himalaya Support


Company Name:

About: Himalaya builds a podcast platform, audio content network, and original production studio for
podcasters.

Headquarters: San Francisco, California, United States.



Himalaya Customer Service 👿🤬😡😠💢😤

Himalaya: Stories and Courses Contact Information

Listed below are our top recommendations on how to get in contact with Himalaya: Stories and Courses. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Himalaya: Stories and Courses. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Himalaya Media Inc.



Verified email  

Contact e-Mail: support@himalaya.com


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Get Pricing Info for Himalaya Media
Contact Himalaya Media! Or Contact Support
Need help using Himalaya Media? Try their Help Center now!
Himalaya Media in the News!


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Himalaya Media on LinkedIn!



Privacy & Terms:

https://www.himalaya.com/term

https://www.himalaya.com/privacy




Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Worst Customer Service Ever...

2022-04-27

by Cheyennelck

Worst customer service ever. Not even because they’re rude, but because they are negligent and will literally ignore you and not respond to your emails, which is the ONLY way to reach them. I did a Himalaya+ free trial for a specific podcast, but did not like it enough to keep it past the trial, so I follow the instructions on how to cancel a trial/Himalaya+ membership, but there is no option to cancel like the FAQs said there would be. I get charged since there is literally no way for me to cancel in the app, so I email support with my issue on Jan 8th and ask them to cancel my membership for me. They respond the next day and say they will reach out to their finance and engineering team to look into this problem for me, but that is the last time I hear anything from them. I get charged again on Feb 10th and email support (with screen shots of the charges and email trail) to let them know the issue has not been resolved. I haven’t heard a peep from anyone in support yet, hence why I am writing this review. I would really like for someone to contact me ASAP. This is unacceptable.

Even more problems with the latest update!

2022-05-04

by Wolfy Danger

This used to be the perfect podcast app until the last several updates. With the latest update you can no longer see when a podcast episode was released and it also doesn’t show which episodes are new to me when I open a favorite podcast! With no ability to switch back to light mode it makes it very hard to use now for people with limited visual acuity. Dark mode is terrible for me with my eye issues. Also the new interface is no longer streamlined and intuitive like it was previously.
Please please bring back the features that made this the app that I used to love but am now so disappointed with.

Bring back the “feed” tab

2022-05-11

by Drb.tailwind

The app is broken. For months, the refresh is much slower than it used to be. Playback is often buggy, with periodic cut outs. The most aggravating thing is that the “feed” list doesn’t work. When displaying podcasts by Show, organized by Episode, it only shows about 10 Episodes before requiring a pause to refresh. Sometimes it just a stops there, sometimes it will populate more around 10 more Episodes before requiring a pause to keep scrolling to another batch. The worst part is that it never allows more than around 5 of these “scroll, pause, populate” experiences before it simply stops scrolling further. This means there is no way to scroll into your feed more than a few episodes! This is so frustrating when I want to scroll back even 1-2 days to see if I missed something interesting. Scrolling thru episodes just simply doesn’t work. iPhone 11 ProMax. Latest iOS. Please fix scrolling through episodes to make it faster and mostly allow continuous scrolling back in time without cutting out after a few lines.


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Why should I report an Issue with Himalaya: Stories and Courses?

  1. Pulling issues faced by users like you is a good way to draw attention of Himalaya: Stories and Courses to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Himalaya: Stories and Courses customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Himalaya: Stories and Courses.


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