Contact BBC History Magazine Support

I love the magazine and the app works fine for the most part. However, I have automatic renewal and it will not download the issues for 2020. It wants me to buy them, but when I click that, I get the message that I’m not up for renewal until Sept 2020. I’ve clicked “restore purchases” on both my iPhone and iPad and it’s still not recognizing my subscription purchased through the app. It downloaded the new Collector's Edition of Elizabethan Era, but not the regular editions of the history magazine. Please give me the magazines I’m paying for. I gave you a lot of money for all the back issues too. Actually, my iPad issues ended with July 2019, so you owe me more back issues for that

As with many others, the app won’t recognize my digital subscription. I’ve spent several hours on the phone, exchanged many emails, but no one has any idea how to fix this problem. Too bad, I’ve really enjoyed the content when I’ve seen the paper magazine but they obviously don’t care about their digital subscribers. UPdate: If I could give 0 stars I would. Continued bad service. Buy the magazine in paper or don’t buy it at all.

Update, Sept. 2019. The app crashes when I try to load new issues. Haven't got useful help yet from the support team. Hope this isn't the end of a beautiful thing. 😕 If you already love history, this magazine is a fun way to take a break from your 500 page tome and read short, beautifully illustrated articles on a variety of topics. If you're just getting into history, it's a good way to sample a variety of topics. That said, the mag is almost completely Anglo-centric and caters to already well-developed English audiences enamored of the Tudors, the middle-ages, World War II, Vikings and Celts, and these basic areas get covered over and over again, albeit from many angles. Nonetheless, I really enjoy it. Another mag, World Histories, may be more palatable to those wanting a less England- focused dose of history.