Are you having issues? Select the issue you are having below and provide feedback to Word Crossy.
- The game has been experiencing loading issues and freezes/crashes.
- There are repetitive and made-up words, which can be frustrating.
- There are ads after every single level, which can be annoying.
- The "lucky" spin wheel seems to be rigged and stops wherever it wants to.
The game won't open. If I uninstall the app and reinstall it, will I lose my history? Or can you fix the problem?
Word Crossy never gives me my extra points on the lucky spin when I land on the the extra points
I have reached out to you about level 15480 many many times, and you have completely ignored me! If there's nothing you can do then let me know for God's sake. Surely you can do something about it. Put onto the next level or add the "R" thats needed so I can carry on. Please do your job and address this problem Thanks
I've been trying to reach you but no one is replying. I'm on level 15480 and there's a letter missing so I can't complete it. There should be 8 letters but there's only 7 Please resolve thank you
Complete guide to troubleshoot Word Crossy app on iOS and Android devices. Solve all Word Crossy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at REIN TECHNOLOGY LIMITED, developers of Word Crossy.
Try it now with the 3-day Free Trial! - Your iTunes Account will be charged at the time of purchase. - Subscriptions automatically renew at the end of the subscription period unless turned off in Account Settings at least 24 hours before the current period ends. - Renewals will be charged to your iTunes Account within the 24 hours prior to the end of the current period. - Auto-renewal can be turned off by going to your iTunes Account Settings after purchasing a subscription. - Subscriptions cannot be cancelled while they are still active. - Subscriptions can be cancelled during the Free Trial period via the Subscription Settings in your iTunes account. Word Crossy is Free to Play - come try the game that’s already been downloaded over 18M times. - Premium Membership costs $7. 99 per week and provides exclusive rewards and instant boosts for 7 days. With over 4,600 levels and thousands of words ranging from simple to complex, Word Crossy will help you become a true Word Master. Word Crossy is a relaxing Word game where you connect letters together to form words on a crossword-style board. Learn while you play! Please visit for more information. - You may turn off the auto-renewal of your subscription via your iTunes Account Settings. In the future, Word Crossy will be adding additional levels, missions, rewards, and excitement, so please look forward to it! This must be done at least 24 hours before the subscription period ends to avoid being charged. Higher rankings earn greater rewards! 4,600+ Levels: An endless array of levels that are suitable for every level of player. Innovative gameplay modes, appealing visuals, a variety of gameplay features, 4,600+ challenging levels, and much more. Gameplay occurs at a leisurely pace - without any time limits or pressure - making it a great way to comfortably pass time. Butterfly Mode: Catch butterflies and become a Word Master! Spell out words amidst beautiful backgrounds and tranquil tunes to bring serenity to your spare time. Don’t miss out on the game that’s already been downloaded by over 18 million players! Daily Challenges and Super Tournaments allow you test yourself against even greater challenges while earning fantastic rewards! Word Crossy’s Second Anniversary is Coming Soon! Daily Challenge: Complete levels to earn Stars which can then be exchanged for Mind Stones.