Fanatics MLB Shop Reviews

It’s very easy to shop and place an order.
Very difficult to cancel an order w/o calling.

Every time I get on this site to surf thought the products next thing I see retry so I had to go back to begging and it’s doing it a lot I think there is a glitch or something and I never had this issues before! Needs to be fix!!

I was really hoping that FanaticsMLBShop would be better than the website. I would click out of FanaticsMLBShop and go back into it and it said that there was an error please retry, I would then retry and all my items from my cart would be gone

Not user friendly at all. Requires me to login every time I open FanaticsMLBShop and never remembers my team. Also repeats this same function over and over never entering the team items shopping page. Doesn’t consistently keep track of purchases. Needs so much work.

Waiting on my order

I use it a lot to get gear but the shipping is unnecessarily expensive and makes a 30 dollar hat 50 dollars. Everything else is great.

Free shipping you have to add it yourself so if your forget to factor it in, you pay for shipping. Also they try to get 3 day shipping for $7 so again you have to resubmit the free shipping. Yes it’s only $7 but it’s the principal.

Easy access to all my favorite Cubs gear. Thank you for all you provide.

If the socks I bought don’t fit very well may I return them

Always have Houston stuff in stock thank you guys wonderful

Great choices for men, women,children, and all types of sports memorabilia. Love it!

Very easy and good website to buy authentic mlb / any type of sports clothing.

Never got my order and my refund

If your fans of the mlb this is for you.

Manny Machado Black jersey orioles i cant find it 🇩🇴🔥

I love FanaticsMLBShop

I bought a hat and It’s not even real, these hats are fake.

GreaAW

Lastima que estos productos no estén en Amazon, realice una compra y luego me la cancelaron y es imposible contactar con atención al cliente, no pierdan su tiempo por aquí.

These people lie! I was shopping IN the MLB Shop app and a promo code HURRY popped up and said “order now and use this code to receive your order by Friday or it’s FREE.”

It said on small print at the bottom only on select items, not outside U.S and not to PO Boxes. But lucky for me, none of those things applied as the items I selected all showed the promo code could be applied and I live in the states and don’t have a PO Box.

So I placed my order on Wednesday, and Thursday it shows it shipped, but doesn’t show 1-day shipping. Obviously it’s not going to arrive by Friday.

I was really disappointed. I’d rather have my items now then wait for them for free. So I called to find out why the code I entered and showed was correctly applied to my order, did not actually go thru.

And I was treated to all kinds of B.S. explanations like: you were shopping from MLB and that code doesn’t apply to that shop. When I asked why the promo popped up in the MLB app if it was for that shop, I was asked to hold why they went searching for a different answer.

Then he came back and told me because I didn’t select the proper 1-day shipping when I checked out. And I, again, reminded him that I entered and applied the code “HURRY” for that specific purpose. So he put me on hold yet again while he went searching for another answer.

Then he came back yet again and tried to tell me it’s because I was shopping on the “wrong site” and that’s why I couldn’t use the code. So I explained yet again......

As you can see, the MLB Shop has no idea what is going on, or which codes they are sending out to customers, or basically anything else.

This is the second time I’ve been stiffed by an MLB Shop promo, and it’s the last. I’ll never shop with these jerks again. If I want my Red Sox gear, I’ll buy locally.

And just a small note, this time when I ordered, I took a screen shot of the promo code so they couldn’t say the code said one thing when I KNOW it said something else. I checked the image and they screwed me. I’ve spent $200 just in the last three weeks at this shop. Would have continued to spend more, but enough is enough.

I tried for 3 weeks trying to get the link to reset my password....it was during the 65% off sale...I finally talked to customer support about it...some d-bag told me “I’m sorry try again tomorrow...for 3 weeks...they finally sent me an email with the link...most of the stuff I wanted in my size was sold out....