Showcase Cinemas - U.S. Reviews

Tried buying tickets and ordering food in advance and ShowcaseCinemas always timed out before I could finish. Bought tickets on my pc, came back to app to order food and after selecting food and entering credit card info the button to complete the order stays faded out and I can’t complete the order. Tried multiple times, as the saying goes: “insanity is doing the same thing over and over and expecting a different result” so I gave up.

very easy to use, very complete and always has the movies and food that we like to share as a family

Every time I open ShowcaseCinemas (after it's completely closed), it grabs whatever I have on the clipboard. There's no reason to do this! And I don't know what it does with this data. Please stop scraping from the clipboard.

If you had copied your credit card number, password from a password manager, etc. before opening ShowcaseCinemas , ShowcaseCinemas would grab it.

All employees here deserve the highest raise possible! Going above and beyond for our accommodation!!

Movie movie and movies

You can access forgot password from ShowcaseCinemas . The keyboard blocks the link

I never leave reviews, but ShowcaseCinemas is awful. It doesn’t work. All I want is fries during my movie, and it crashes every time. Great job showcase 👏👏

App is buggy and slow on 12Pro. Please add Apple Pay as a payment option.

Corporate greed at it finest. Sudden unexpected big buck service fee showing up when they have always said no service fee needed.

Doesn’t work to order food. So instead of watching the movie, I’m fighting with ShowcaseCinemas .

Easy parking nice theater

Easy and fast 👏🏼👏🏼

After reading all the horrific reviews, I was facing a conundrum. My old app didn’t work and everyone was saying the new one didn’t work either.
Well, I took the chance.
No, the new app didn’t recognize me.
However, I was asked to hit a link to re-register, which I did. Once I did that, all my info was there.
I was sent an email which gave me directions. I followed the directions and. Viola, all is good.
ShowcaseCinemas works perfectly.
Read people

New iPhone SE 128g iOS 14.4.2

The old app stopped working, telling me it had no internet connection. I downloaded ShowcaseCinemas and it would not let me log in. I use LastPass so I know all my login information was correct. I gave up and asked to reset my password, then I was told there was no account with that email address. Btw, I only have one email address. I set up a dummy gmail account and registered with that instead, tried to select seats for a film and app kept refusing to accept the two adjacent seats by telling me there was an empty seat between my two selections when there was none. Just give up, wait several months while they fix ShowcaseCinemas. There is no excuse for such a poorly designed app today. Btw, I am a 63 yo professional who, in addition to my professional work, teach iPad and iPhone apps to attorneys and seniors. I absolutely can tell a good app from a bad app.

1.) go to sign up page on showcase cinema website
2.) enter the SAME email and name you originally used to sign up.
3.)after that you should get a link to migrate the acc and may have it resend the link email then 4.)go to your email and check for the email “link your starpass account” then click get started when you get to the page it will ask you to input a password.
5.)Then it will send you a verification email. Follow the instructions on the email to verify. After that your all set. You will use your original email and the password you inputed in step 4.
ShowcaseCinemas developers should add a link to do this in ShowcaseCinemas .

This is really a review for Showcase Cinemas overall. While I do like Showcase Cinemas, I don’t like what you have to go through to get a refund.
AMC app has the option to cancel a movie ticket at any time. With Showcase, you have to call the Customer Service number and choose a movie, then the movie theater, then speak with the manager about refunding a ticket purchase. (In case you can’t make it, or decide to go a different night).
It’s just a long drawn out process that should be able to be resolved within ShowcaseCinemas or the website.
You can’t speak to a representative until you deal with the automated service.
So, all in all, I would say ShowcaseCinemas should have that feature. To be able to cancel a purchased ticket for a refund within ShowcaseCinemas .
Usually, theaters give you a few hours before the movie starts to request a refund.
I also purchased a ticket to one of their theaters through the Atom app. Upon checking, it does have an option to cancel the order.
Maybe, I’ll just purchase my tix to showcase through them from now on.

ShowcaseCinemas does not work at all - I have addressed this at the Edgewater Cinema, Edgewater, NJ - Management suggested I contact Stephen Macropoulos - the “man in charge” I have e-mailed him at National Amusements - he has not responded to me - I will continue to keep track of my ticket stubs and wait for a response - I am an avid “movie goer” and I keep getting ripped of - not receiving any of my rewards - this is terrible - ShowcaseCinemas does not work - management in the theater don’t know how to work the system - so it’s just a joke at this time - I live on Social Security so going to the movies is a treat for me - everything was fine before they switched to this system and I am aggravated to say the least !!!!!

There used to be an all that showed you how many points you had and allowed you to see all your favourite theatres and the showtimes at each theatre. It also allowed you to purchase through ShowcaseCinemas (for extra points I believe). Now with ShowcaseCinemas I find myself asking:

Why can’t I find the the specific location for showtimes or add it to my favourites? I have three spots available but one location can not be added to my favourites.

I also can’t find what I have for rewards. It shows me the points but what rewards do I have available?

The worst app I’ve ever used i think. ShowcaseCinemas seems very disconnected from the website. No place to create an account it seems , got tickets and was not able to “join”. Website wouldn’t let me join tells me to use in theatre details but no idea what that means. I Think there is a rewards club but couldn’t join that either. Just seems awful and then a $7 booking fee ?!? But can waive that if you join but nope can’t do on app and doesn’t work on website Just assanine ! Will be going elsewhere and calling for refund for free. AWFUL!!!!!