EdAssist Reviews

EdAssist Reviews

Published by on 2020-12-02

🏷️ About: The EdAssist app is a mobile companion to the EdAssist web service, which automates the administration of tuition assistance programs for employers. The app allows employees to apply for tuition assistance and track the status of their applications, while managers can review, approve, or deny applications on the go. EdAssist is a division of Bright Horizons Family Solutions and provides strategic tuition assistance solutions that drive employee performance and deliver impressive ROI.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.8%

🙄💅🫥 Neutral
33.6%

😎👌🔥 Positive experience
21.6%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Able to create application and upload docs

- Easy to use



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

1.2 out of 5

Still a problem

2022-05-25

I see that EdAssist was updated 3 months ago but it still crashes. I keep EdAssist on my phone in hopes that it’ll actually work one day and allow me to upload documents. I keep everything on my phone and it’s annoying to have to email myself documents to my work computer to upload them into the classic site. Please let me know if I can help as a beta tester. I’m happy to help.

Always crashing.

2022-06-26

Terrible app. I need to get things done on the go, and EdAssist is constantly crashing. You would think that they would have regular updates considering all who use EdAssist. Very disappointed.

Does not work

2022-07-27

Continually closes. I can upload my documents, every time I try to click on what type of file I want to upload, it tells me to wait for the data to load but nothing ever loads.

Crappy app

2022-08-28

EdAssist constantly crashes no matter what you do. Better off saving the space on your phone and just using your browser.

Paige Dane and Breanne Young committed Homosexual Discrimiantion

2022-09-29

The company discriminated against my sexuality prior to COVID and committed a work cut in work force prior to the pandemic. These two need to be ousted and fired for discriminating against my sexuality.

The workplace was unsafe and unfair, and Paige Danes was never an advocate, but a corporate half that needs to be fired Forever.

This includes Breanne Young— she does not know how to be a manger and needs to be fired for causing workers to loose their jobs.

Haven't worked in 3 weeks

2022-10-30

Unable to upload any docs or check the status on either of my applications. I reinstalled twice and still same error message after logging in

Terrible App

2022-12-01

This always crashing! Trying to upload some documents and what happens crashes !!!! Try to view documents what happens crashes!!!! Please updates EdAssist or something to make it better for the people on the go.

App constantly crashes

2023-01-01

EdAssist is horrible. It is constantly crashing, kicking me out, and shutting down unexpectedly. This is extremely frustrating and it needs to be formatted to better suited to be able to use via phone apps

Not what I was hoping for

2023-02-02

Was hoping for a mobile experience that complemented my companies website. I can’t even see previous submissions to check the status. It literally only shows you the most recent application and that’s it. Very minimal info.

Frustrated

2023-03-06

EdAssist keeps crashing every time I try to access my documents or applications. The website won’t work on my home laptop but works on my work laptop .. not sure why. All these issues makes this whole process frustrating

Does not work

2023-04-04

Every time I open EdAssist within 30 seconds it closes and I am unable to do anything. It’s completely worthless , please fix this bug.

Crashes

2023-05-06

EdAssist constantly crashes. There is always an error message that comes up when uploading. The other review(s) can attest to this problem. Took way longer than it should have to upload my forms. Use chrome it’s way better.

This App Is Absolutely Horrible

2023-06-06

I’m attempting to submit my classes for tuition reimbursement from my employer. The website doesn’t want to work, so I decided to try EdAssist . EdAssist lets me get a little further in the process, but still doesn’t let me complete it. This company gets this correct and stop playing with peoples futures by not allowing them to pay for their education.

Such a disappointment

2023-07-08

EdAssist is terrible. It crashes constantly. You try to upload documents it crashes, try to check status it crashes, you try to open a separate tab it crashes. It crashed so much I thought something was wrong with my phone. EdAssist is so inconvenient. You have access this app via browser.

Zero stars if possible

2023-08-08

I can’t use EdAssist at all. As soon as I open EdAssist and log in, it crashes. Right now there is a notification for me, but the crash happens so instantaneously upon opening, I don’t have enough time to read 2 sentences.

I have never been able to open EdAssist long enough to do anything, and I can’t access this app from home without EdAssist because the company’s intranet is required.

FIX IT

2023-09-09

EdAssist is complete trash, I can’t even tap on anything for it to shut down. When I log in and tap on anyone of my applications EdAssist shuts down

Go throw your company or the web site

2023-10-11

EdAssist does not work… how ever the company is great I’m going through school with no problems just have to use the website NOT EdAssist or use the link you’re job has …

WHAT A JOKE!

2023-11-11

EdAssist is seriously the worst I’ve ever dealt with!! How do they stay in business with the atrocious level of service they provide? But the bigger question: How does a multi- billion dollar employer choose this company as an instrument for an employee benefit? Certainly a question worth ponder?And obviously by the mere reviews, this isn’t an isolated incident. “INVALID TOKEN”… without any options or explanations, WOW!

The App

2023-12-13

Can’t sign up, can’t log in. Says something about a invalid token. Not sure.

Easy to use

2024-01-13

Able to create application and upload docs. Overall very easy to use.

Crashes before you can do anything

2024-12-22

Documentation tab for application is corrupt? It crashes every single time I try to open up documentation tab................

Terrible

2024-12-22

Continues to crash....makes it so hard to utilize.

Guess what?....CRASH

2024-12-22

Guess what happens when you try to interface with EdAssist ......I’ll wait

Crashes every 10/10

2024-12-22

It never miss to crash, please fix it. It is very inconvenient.

Never opens

2024-12-22

EdAssist is horrible it crashes and closes every time you try to open it...

Inconvenient

2024-12-22

I use EdAssist to get documents uploaded to my application, and it crashes. I like the convenience of having my applications on the go, but the crashing doesn’t help meet deadlines. Please fix EdAssist .

Crashes Constantly

2024-12-22

EdAssist crashes constantly. Very hard to upload documents.

App crashes all the time

2024-12-22

App continues to crash as someone else here stated 5 months ago. I will not use EdAssist until it actually functions.

Horrible

2024-12-22

Don’t even waste your time downloading, it’s slow, glitches and you can’t open anything. EdAssist should just be deleted there’s no point

Crash and burn

2024-12-22

EdAssist doesn’t work it won’t stay open forget about adding information or checking. Real loss of investment to pay someone for EdAssist. Hope they get a refund.

Always crashing

2024-12-22

Please fix this it’s weak and it crashes all the time..

Ann Jacob
2023-07-14

I have always been reimbursed for my expenses but they don't make it easy. Everytime i have had to call them to clarify the documents they are requesting and it seems to be different each time.



Is EdAssist Safe? 🤗🙏


Yes. EdAssist is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 24 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.2/5 . Justuseapp Safety Score for EdAssist Is 32.5/100.


Is EdAssist Legit? 💯


Yes. EdAssist is legit, but not 100% legit to us. This conclusion was arrived at by running over 24 EdAssist User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EdAssist Is 83.1/100..


Is EdAssist not working? 🚨


EdAssist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with EdAssist? Post a Review




Features

- Requires an existing login for employees of EdAssist tuition assistance management clients

- Automates the administration of tuition reimbursement or direct pay process

- Improves employee user experience

- Decreases fraud and increases accuracy and efficiency

- Provides real-time reporting

- Allows employees to apply for tuition assistance and track the status of their applications

- Allows managers to review, approve, or deny applications on the go

- Provides expert academic advisors

- Offers exclusive discounts from 200+ accredited educational institutions

- Streamlines program administration.

  Customer Service/Support
Developer:
Bright Horizons