Contact CBP ROAM Support
Company Name: US Customs and Border Protection
About: The official CBP ROAM App (formerly OARS) from U.S.
CBP ROAM Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
100% Contact Match
Developer: U.S. Customs and Border Protection
E-Mail: cbpoarsmobile@cbp.dhs.gov
Website: 🌍 Visit CBP ROAM Website
62.5% Contact Match
Developer: U.S. Customs and Border Protection
E-Mail: cbpoarsmobile@cbp.dhs.gov
Website: 🌍 Visit CBP One Website
3 Most reported problems 😔💔
Worthless!
by FWBCBS
One-time verification codes never worked. Rebooted multiple times and tried about 12 times total, but it never worked. Called CBP, but they were no help. Had to travel an extra
1-1/2 hours (and considerable gas burned)
because the CBP ROAM system didn’t work - very frustrating!
No response
by Pleasure Boating
I’ve been waiting for an agent to reply for over two days now to grant me access from Florida to Bahamas. I have uploaded all my information and the app keeps on saying waiting. You cannot cancel the request or navigate the app while this is in progress.
I do not like to pan an app but…
by SmartMachines
I had setup the app on my iPad but now added it to the iPhone and I go though an extensive and secure login process but none of my account info come in and I have to set up all of it again? Hopefully it’s a big and soon to be fixed. Fail!
Have a Problem with CBP ROAM? Report Issue
Why should I report an Issue with CBP ROAM?
- Pulling issues faced by users like you is a good way to draw attention of CBP ROAM to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CBP ROAM customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CBP ROAM.
