Listed below are our top recommendations on how to get in contact with CoinTracking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CoinTracking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dario Kachel
100% Contact Match
E-Mail: [email protected]
Website: Visit CoinTracking Website
78.26% Contact Match
E-Mail: [email protected]
Website: Visit CoinTracker Website
More MatchesGet Pricing Info for CoinTracker
The app is extremely clunky. There are pages of metrics, none of which are designed for readability. There is a page for "trends" which looks like a list of all cryptos, but ordered by volume. There is no way to sort by market cap. In fact, of all of the metrics tracked in this app, market cap is not one of them. Most apps can fit this information into a well designed and intuitive layout but CoinTracking does its best to do the exact opposite. It's a complete shame because CoinTracking has automatic exchange syncing through the exchanges' APIs, which means no more manual trade entries. Unfortunately that benefit can't overcome the cumbersome usability for their app.
Balances are all out of whack and I’ve connected all the exchanges using api. Huge negative cash balance on coinbase, negative Neo balance on Bittrex probably because neon wallet is not supported, doesn’t refuse my binance balance the amount of my fees paid in binance coin so my balance is incorrect. I paid for two years of pro service only because I did not want to manually enter transactions on Blockfolio anymore and wanted it to consume little to now time after setup. Very disappointed.
What can I say, the app does what it says it does. Lots and lots of data. But just like CoinTracking’s website, it’s obvious they don’t know much about modern UI/UX design. It’s very clunky. This app hasn’t been updated in 2 years, which is a really bad sign. It doesn’t support the newer, dynamic iOS widgets, so it’s stuck all the way at the bottom of the widgets screen. All in all, it’s very utilitarian. If they could just hire some solid design talent and revamp the app completely, it would be a much better experience.
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