Matcha app not working? crashes or has problems?

Matcha Status

Last Updated on 2019-06-04 by Diffcat

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Common Matcha Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Matcha app on iOS and Android devices. Solve all Matcha app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Matcha iPhone Issues and Solutions

Matcha iOS app crashes, not working, errors
Matcha iOS app network issues
Matcha on iOS has black/white screen

Matcha Android App Issues and Solutions

Matcha has errors/crashing/not working
Matcha server network connectivity issues
Matcha has black screen

Matcha iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Matcha app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Matcha app crashes or not working on Iphone (iOS):

Close and restart the Matcha app on iPhone
Update Matcha app to the Latest Version for iOS
Uninstall and reinstall Matcha iPhone app
Update your iPhone to the latest iOS version

Fix Matcha on iPhone unable to connect to server/internet connection issues::

To resolve Matcha network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Matcha black/white screen (blank screen) on iPhone:

Follow the Matcha iOS app troubleshooting guide Here →

Matcha Android App Issues and Solutions

Fix Matcha not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Matcha app issues:

Force Stop the Matcha App
1. On android, goto "Settings" » click Matcha app. » click "Force Stop".

Update Matcha to the latest version on PlayStore

Clear Matcha App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Matcha app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Matcha.

Fix Matcha unable to contact server/ Matcha internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Matcha » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Matcha » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Matcha on android.

Solve Matcha black/white screens issue on Android:

Follow the Matcha android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Diffcat, developers of Matcha.

About this app

Don’t hesitate in sending out your love and celebrate when love is returned. • Love Letter: See someone you really like? Let them know! • this app Challenge: Create a personalized challenge for your potential matches. • Discover Now: For those who can’t wait to view more profiles. • Video Chat: Setup a short quick chat for a speedier way to connect. • Icebreaker Games: Get to know each other in fun and engaging ways. Whether love is just a Game to you or something very serious, this app Dating App is dedicated to suit your needs. this app is for the young and the young at heart! Find love where you were once disappointed and build relationships like never before right at your fingertips. You can set up your preferences and start browsing all the people who you may fall in love with. With this app, we want to shake things up and keep it fresh by introducing a fun new way to find your match every update. Return daily to discover 24 new profiles and find new matches. Tired of using the same dating apps with the same matching methods? Successful romance comes after trials and tribulations. Get a new burst of life with this app and meet singles like never before. All photos are of models and used for illustrative purposes only.