Contact Space Frontier

Contact Space Frontier Support


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About: Blast off to the stratosphere and colonize Mars in Space Frontier, the addictive
physics rocket game that your friends will want to play—but they can’t!
Because it’s your phone. But hey! They can download it on theirs, too.



Space Frontier Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ketchapp



Verified email ✔✔

E-Mail: support@ketchappgames.com

Website: 🌍 Visit Space Frontier Website

Privacy Policy: https://legal.ubi.com/privacypolicy

Developer: Ketchapp








3 Most reported problems 😔💔

4.3 out of 5

Not well built, several bugs

2022-10-18

by HiCheese96

It's a fun game, but there are several annoying problems. The first ad that comes up when you load the game takes a while to load. Sometimes it doesn't show up until you start the launch. The screen pops up, the rocket keeps launching, and your rocket blows up before you can close the window. There is also a weird lag issue that pops up sometimes, causing the game to "hiccup". If these hiccups happen at the wrong time, your rocket will blow up even if your timing was early. The last and most annoying issue is the mute button. It doesn't work. It mutes the rocket noises for the most part, but other sounds don't get muted, like the success sound when you land on Mars. This is annoying when trying to listen to music and play the game at the same time. These issues aren't enough to keep from playing the game if I feel like it, but they definitely make it easier to avoid the gane

Could be a really great game!

2022-10-25

by THAT -1one-small-town-girl

When I first downloaded this game I was hooked but quickly lost interest for a few reasons.
1️⃣ The AD’S pop up at the worst time! If the ads pop up after I landed my rocket or before when I first open the app that would be fine But NOO it always pop up after I launch my rocket and then I die losing my people and money !

2️⃣ MAKE MORE PLANTS‼️ I’ve seen several people say this also in the other reviews but apparently the player’s opinion doesn’t matter. Once you get to mars and start getting people to the blue plant that’s it there’s no going to that plant and working on getting to the next unknown plant so the game gets very repetitive.

3️⃣ Add some more content. This game could be seriously amazing but it needs more things to do. Add aliens that are flying around trying to battle us or different people for different jobs like farmers, scientists, military,normal every day citizens so we can build a community on each plant we get to and make it so there’s good aliens and bad ones and they can all be different species and we can build friendships and laws and relations with them.

4️⃣ Maybe make it to where we can steer the rocket ship. Maybe have it where we can control the people so we can build relationships.

Ad takeover

2024-10-02

by PantherForce

So I used to play this game a LOT and then after I upgraded my phone I just stopped playing for a long time. Then one day I remembered it and how fun it was so I downloaded again.

The game is still fun. BUT the ads have gotten SO annoying. Now the ads cover the “accomplishment screen” the one that used to make you feel accomplished when you made it to mars without your rocket blowing up. And the ad that covers it lasts for about 30 seconds. By the time it goes back to the game you’ve missed seeing the men land on mars. This takes away the “accomplished” feeling of the game and turns it into an annoyed feeling even though you were successful.

I get it.. if we don’t pay, the ads pay for us. But don’t overlay the ads with the accomplishment screen or you just never get a sense of satisfaction.


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