Contact Zip Printer Support

by Ashley00557

It’s kind of ridiculous that the app has such poor ratings and no one has tried to implement updates. I just purchased this mobile printer and if I had known the app’s functionality was this poor, I’m not sure that I would’ve purchased the mobile printer at all.
If you choose a photo on the app and then “x” out of it to look at another photo, it jumps to some random “bursts” page and won’t let you return to your camera album unless you close and reopen the entire app.
It also won’t connect to my mobile printer! I have to restart my phone *every* single time I want to print a photo because the app is incapable of printing one photo after the next.
I really wanted to like the product including the app. The ideas behind the fun stickers and text were solid, but the execution is terrible. Please make improvements so this app can let me do what it’s supposed to do: print photos.

by Rich Aesthetic

Really sad to see such a great printer held back by a bad app that has a developer that focuses on the wrong things. The most popular editing apps are Pixelmator Photo (iPad), Darkroom, Afterlight, Adobe Lightroom, and a plethora of others. This app is not on that list. So why does the app developer keep focusing and pushing such a bad cluttered design. Just scrap the clutter, put in a better photo browser UI and a better more forgiving UX when selecting photos to print. Perfect those too areas and then maybe you can work on rebuilding the editing and sticker bull crap that is in the app now.

The general performance of the app needs to be greatly improved, for some reason it feels laggy and definitely not like it’s a part of an iOS device.

Next the resolution of the app makes you want to throw up. I mean come on, let’s get some vectors up in here.

by Reviewerrrrrrr*^

This app is good for using to print my pictures off of, but since the update like 4 weeks ago or something it says I have to install the new firmware and that it could take up to twenty minutes. I wasn’t too excited about this but I found the time where I had about forty minutes where I could just leave my phone open on the app to install the firmware. I can back like 35 minutes later and it still said 0%. I can’t print out any pictures without updating it, but I also can’t update it. I didn’t let the app close at any point or minimize it or whatever, I did everything the app said to do and left it for more than enough time. I tried deleting the app and redownloading it, everything I could think of but the same thing happens everytime. Please help me deal with this problem.