Contact Dive World s Diving Community Support

by RayP64

Update:

A friend helped me figure out how to change the units of measure then force quit the app then restart to save the changes. This app does not automatically log your dives. The only good thing about this app is the color correction. Even then, it’s very limited unless you buy their expensive VIP subscription. The Kraken Smart Housing Pro is a good housing but there is no true app support. Wasted money.

I downloaded the app prior to receiving the Kraken Smart Housing Pro. I figured I’d familiarize myself with the software. I tried the app in preview mode and the unit standard was set to metric. I figured the preview mode was set to metric by default. I tried switching the unit standard and nope, still metric. I contacted the developer and was instructed to pair the app with the housing and try switching the unit standard. I tried. Still metric. The app will not allow me to set the unit standard to imperial. It forces me to use metric. If I am recording video or taking photographs, it is crucial for me to see the correct information while on a dive. This app is just as useless as the Kraken app.

by KellyNovember

If you want a simple program that logs dives and does color correction, this is not it. All I was looking for was a program that would do color correction on a video, and then I could save that video to my photo album, and I didn’t care if it had a watermark on it. Instead, there’s so much that they tried to cram into this program that involves everything else in the world but those two simple things. Saving the video to my own personal files so that I could share it as I saw fit was not an option. Screw that. If I can’t even get that, there is absolutely nothing that you can get me on this program that is worth paying for.

by E.sepeta

I love this app primarily for the color correction. However it freezes and quits all the time when I’m trying to save color-corrected videos. I have only been able to successfully save a couple short clips. I hope they work out these bugs soon because the color-correction is epic!

Edit: still having problems with the app freezing and quitting all the time. I have not been able to edit any videos since the first day of having the app. I have tried deleting and reinstalling the app several times. Left email feedback through the app and have not been contacted at all. Very disappointed now.