VTN app not working? crashes or has problems?

VTN Status

Last Updated on 2024-10-31 by Hangzhou WeiTang E-commerce Co., Ltd

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Shelly Hall

2022-08-07

I cant download vtn Christian television

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Common VTN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VTN app on iOS and Android devices. Solve all VTN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VTN iPhone Issues and Solutions

VTN iOS app crashes, not working, errors
VTN iOS app network issues
VTN on iOS has black/white screen

VTN Android App Issues and Solutions

VTN has errors/crashing/not working
VTN server network connectivity issues
VTN has black screen

VTN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VTN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VTN app crashes or not working on Iphone (iOS):

Close and restart the VTN app on iPhone
Update VTN app to the Latest Version for iOS
Uninstall and reinstall VTN iPhone app
Update your iPhone to the latest iOS version

Fix VTN on iPhone unable to connect to server/internet connection issues::

To resolve VTN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VTN black/white screen (blank screen) on iPhone:

Follow the VTN iOS app troubleshooting guide Here →

VTN Android App Issues and Solutions

Fix VTN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VTN app issues:

Force Stop the VTN App
1. On android, goto "Settings" » click VTN app. » click "Force Stop".

Update VTN to the latest version on PlayStore

Clear VTN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VTN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VTN.

Fix VTN unable to contact server/ VTN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VTN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VTN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VTN on android.

Solve VTN black/white screens issue on Android:

Follow the VTN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hangzhou WeiTang E-commerce Co., Ltd, developers of VTN.