Receipts app not working? crashes or has problems?

Receipts Status

Last Updated on 2020-07-08 by H2 Software

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Common Receipts Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Receipts app on iOS and Android devices. Solve all Receipts app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Receipts iPhone Issues and Solutions

Receipts iOS app crashes, not working, errors
Receipts iOS app network issues
Receipts on iOS has black/white screen

Receipts Android App Issues and Solutions

Receipts has errors/crashing/not working
Receipts server network connectivity issues
Receipts has black screen

Receipts iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Receipts app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Receipts app crashes or not working on Iphone (iOS):

Close and restart the Receipts app on iPhone
Update Receipts app to the Latest Version for iOS
Uninstall and reinstall Receipts iPhone app
Update your iPhone to the latest iOS version

Fix Receipts on iPhone unable to connect to server/internet connection issues::

To resolve Receipts network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Receipts black/white screen (blank screen) on iPhone:

Follow the Receipts iOS app troubleshooting guide Here →

Receipts Android App Issues and Solutions

Fix Receipts not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Receipts app issues:

Force Stop the Receipts App
1. On android, goto "Settings" » click Receipts app. » click "Force Stop".

Update Receipts to the latest version on PlayStore

Clear Receipts App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Receipts app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Receipts.

Fix Receipts unable to contact server/ Receipts internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Receipts » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Receipts » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Receipts on android.

Solve Receipts black/white screens issue on Android:

Follow the Receipts android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at H2 Software, developers of Receipts.

About this app

Receipts allows you to create cash this app, print them, send them via email or iMessage, or upload them to iCloud. Try it for free -- this app in the free version are marked with the word "Sample" so you can test all functionality and decide whether you are happy with Receipts . Designed to create a receipt in seconds -- Receipts fills in many fields so you don't have to. 2. Share straightaway -- Email or message the this app, print them with Airprint, or save them to iCloud (if you have an iCloud account set up). 3. Export your receipt data to CSV files to analyse them in Excel or other spreadsheet software. 4. Upgrade to pro with an in-app purchase to remove the marks. Marks are removed for all this app, including all new ones. 1. Works everywhere -- You can customize Receipts to work with your preferred currency and date format.