Contact VELUX ACTIVE with NETATMO Support

by ImhoReviewer

Need more than maximum 90 minutes choice from sunset or sunrise

I saw the battery info on solar blinds display once and I don’t know how/why, but that’s a great feature - don’t hide it! Show it all the time or let me choose to display it or not.

So glad to have scheduled automations! HOWEVER, need the ability to turn on/off all automations with a single click. I’m talking about one toggle globally, not just the one toggle locally to each individual automation. For those of us with multiple automations a day and multiple velux products, turning them all on or off can be a real pain! On the main screen it would be nice if the group icon changed to match the status of the blinds in the group - if all are closed, show the closed blind icon instead of always showing the open blind icon.

by Can You Just Make It Work?

Had Velux skylights for years with simple battery remote. No issues with opening and closing.

Had them all replaced last year (they were 20+ years old and developed troubles with a couple of the blinds) and luckily was given remote to use along with the app. The app never worked properly so we relied on the remote. Now the remote doesn’t even work, Leaving us with some of them with blinds stuck open and some stuck closed. All less than a year after replacing the skylights. Would have expected much better from Velux.

Maybe they can ditch the garbage software and supply their customers with simple remotes using 1980’s tech that actually works?

by Bobbyd1963

I spent a long time trying get this to work. I installed 2 gateways, 2 sensors, hooked it up to the WiFi. In the end I can open and close window from my phone. But that is really not much functionality.

I was hoping to have the Active control open and close windows when it was hot and cold. Sadly, this functionality doesn't work well. The main problem is that the windows don't consistently open when it's hot. Oh, once in a while it will "air the room", but they don't stay open base on temperature.

Don't get me wrong, I love my VELUX skylights and blinds. I am very happy I installed them. This app is stable and you can use it to open and close windows. But the VELUX Active doesn't work well.

In the end I went back to the legacy remotes. On 30 minutes I had it programmed to open in the morning and close at night. This isn't based on temperature, but at least it works.