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About: Agile Tortoise is a company which develops productivity apps for iPhone

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Drafts Customer Service 👿🤬😡😠💢😤

Drafts Contact Information

Listed below are our top recommendations on how to get in contact with Drafts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Drafts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Agile Tortoise



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Contact e-Mail: [email protected]


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https://getdrafts.com/support/terms

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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Why a subscription?

2022-04-28

by Axominster

I understand the point of subscriptions. You pay monthly for something that has a constant cost. Electricity, food, printed magazines, water, etc. In those cases, the consumer uses a product and the company must create new product and therefore the consumer must pay again.

I don’t understand this new trend of paying for a subscription just to use software. Why would I continue to pay for this app over and over again? And once I stop paying, it’s not mine anymore. This makes no sense. Why would I “subscribe” to my computer, allowing Mac to own it, and the second I’m done, they come take it away? Why would I subscribe to use my sunglasses and then turn them in once I’m done paying a monthly fee for them? Why would I subscribe to a digital download of the avengers movie and keep paying monthly so that I can keep it? I wouldn’t. In all these cases I would pay once for the product then it is mine.

So why would I pay for this app once, then continue to give the developer money just to use it. I’m not wanting to RENT the app. I want to BUY IT!

Develop your app, sell the app, and fix bugs as you go for free because the buyer paid for a working app that should be free of bugs. Don’t fall victim to this practice. Don’t subscribe to this. Think of all the things in your life you wouldn’t have if you had to keep paying for them or you lose them.

No subscription here

2022-05-05

by Grady S.

I too am a long time Drafts 4 user. I have also recommended the app to many friends and know for a fact that four of them have purchased the app. I will no longer be doing so. Like many others have stated, I do not mind paying a one time fee. I am not a fan of the subscription-based model which I know many apps and programs are moving towards. I will look for alternatives and other solutions Whenever possible. I probably would’ve considered subscribing if the subscription fee was more reasonable. Someone else has done the math- the cost jump from the life cycle cost of Drafts 4 compared to the subscription fee for Drafts 5 is astronomically ridiculous. Like several others I did not take full advantage of all that was available in Drafts 4, but would have happily paid a one time fee for D5 to support continued growth. I hope in time this business model will be reevaluated and changed. And like others have said the freemium version of D5 is not an option without dark mode.

Rentware

2022-05-12

by Gedroth

I'm new to Drafts. At first, I couldn't figure out why it existed. I normally use Notes for what Drafts means to me. However, now I use Drafts to craft all my online posts, including this one. I'm sure there are more exciting uses for it, but for me, it's like scrap paper. I went to the App Store to see if this was a universal purchase (1 purchase to work on Mac & mobile). Much to my disappointment, I found the dreadful subscription model.

I'm a developer myself and know how miserable it is trying to make money. Everyone thinks they're entitled to free upgrades for life. The App Store doesn't accommodate major release upgrade fees, new versions of the os require constant changes to your app that you can't charge for, and the list goes on. Having said all that, I still wouldn't use the subscription model on an app like this. We just don't need you to invent fancier ways to edit simple text. Yes, we need you to adopt new technologies when they come along, and we'll pay up when that happens. I only use this app a few times a week.

Like I said, I went to the store to buy today to support the developers for a useful app. There's no option for me to pay once, so I won't buy. The free version suits my needs, for now. When I need more, I guess I'll have to look elsewhere.


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