Contact Dominoes Gold Support

by DONTEKKJ

This app will constantly crash over and over and you will lose you entry fee. They will not refund you when this happens. What makes this worse is you need to win at least 60% of your matches just to break even. I win about 70% of my matches ( which should be a profit) and completely fail to make that profit due to lost entry fees in crashes. The only person making a profit is the site itself because they make 16.5% each time a game is played. So if you want to fatten their pocket be my guess other wise play a free app because you won’t win any money constantly ALL DUE TO POOR design, crashes, and bugs. Here’s the message you can expect to receive when you report a crash:

As we have explained, your rate of crashed match refunds exceeds our system norms by a significant margin. We are unable to offer refunds for any crashed matches until your crash rate is in line with the system average, at which point we will be able to offer refunds for crashes that occur after the rate has improved. Until such time as your refund rate improves, remember that you are playing at your own risk, and any matches played during this time will not be refundable, even if you become eligible for refunds in the future.

I received this message after my 5th reported crash...If you play this game consistently you will experience at least 5 crashes per day in live money games...Trust the 1 star reviews there are all facts!!

by S8xySlim

The reviews that are posted about people joining a game and leaving and re-joining and leaving and re-joining and then the game says that you forfeited is very real!! Beware for those of you that actually put your hard earned money on this game I just downloaded it played five games and out of those 5, 2of them were done like that by the other player and it said I forfeited. There’s nothing you can do to stop it and the screen goes crazy repeating that same message and in the end although you did nothing wrong you lost. Luckily I hadn’t bet any real money because I wanted to see how the game really operated before I would do that, and all I can say is, until they get that fixed no way. Also beware, for real dominoes players, there’s only one way to play this game and that is with the spinner playing on all four sides pulling from the boneyard and getting points. Me personally I like to play for Domino forget them points I’ll take the points you have left in your hand but the beginners way not for me I want a real challenge.

by Retired Army Soldier

This app has a built in algorithm that tracks your win/loss percentage which will depends on the hand you get. For an example, when I was playing in the beginning it I was getting random hands which is normal. But I as rack up wins I was getting dominos that would literally force my hand right into my opponents hand causing them to scores double digits back to back constantly. Be careful when putting money in. Again this is a digital app. Meaning it can be programmed to benefit the developers. In other words save your money and just play the free games. (you’ve been warned). Last but nothing least there’s moderators that monitors the chat groups. For the most part they are bias, Unfair and have double standards to say the least. I reported these moderators to their costumer service which is pointless because they look out for their own. If I had the option to give it no stars I would. Simply put.