Contact Dig Out Mine Adventure Support

A new update came out today in the game removing the keys to open the chests, y’all gave us credit for the keys that we had and not the chests. I had over 40 normal chests and at least 2 Epic chests that I’ve been trying to open, since removing the keys I just lost out on A LOT of iron, character tokens, and lots of other things. I am very upset that you guys cheated us out of the credit of those chests. It took lots of hours of game play to achieve those chests and just like that you removed them from my inventory. If I don’t get credit for those chests, I will delete this game. I have shared this game with a number of friends including my Fiancé and they are all upset with this update as well. If this matter is not fixed or dealt with, we will all stop playing this game. It frustrates me because this was my favorite game but every time you do a new update I get cheated in a different way all the time. SoMerging needs to be done about this. Now anytime I try to watch an ad to open the video boxes the game freezes and the only way to fix it you have to leave the game, resulting in the loss of a life, many of the ads do this at the beginning at the game resulting in the loss of an additional life lost. This game seems to have more cheats and problems then the game is even worth playing. This game is no longer worth my time or effort if it’s always going to result in unhappy players!

I spent a metric BUTTLOAD of time playing this game back when it was in Ye Olden Days—you only had 3 lives, you regained one every 30 minutes, and your only objective was to find gems. You didn’t have to go to a goblin to cash in on your gems; if you died, they were still yours. Everything was perfect like that—I enjoyed the simplicity, so I worked my way up to level 176. I completed the tasks for rebuilding the village to the max and just kept the extra stars I had in hopes that one day there’d be more tasks to spend them on. My pickaxe had nearly THREE HUNDRED hits. I even unlocked ALL of the little characters. I was having a blast—and then I took a break to spend time with my family after my brother went off to college and we had a series of hiccups in the family. Things died down and so, I finally came back...only to find all of my self-described accomplishments blown to BITS. Stars lost! Pickaxe at 30 hits! No characters! I have to talk to a goblin every two minutes or I lose everything! And all I got in compensation was a bunch of gold coins that I don’t even know the purpose of. I understand the revamp and I’m happy YOU like it, but I’m just here to tell you that at LEAST one person absolutely hates it. I played this app for so long and all I got out of it was the developers spitting in my mouth. My disappointment is immeasurable.

I have been playing this game for a few years now, and I have loved it from the beginning, one of the few games I considered a staple. When the game updated and included lives I accepted it because I loved the fact that I could now achieve multiple key goals in one game. I have always tried to see the positives in every update. I’m really struggling with this one. Now I play the game and end up frustrated because if I die without finding the checkpoint I lose everything I have achieved, and even worse without finding the checkpoint, I’m back to only being able to achieve one goal at a time. What is the point of adding extra lives if you are going to make each life mean less? The point of it is, they want to make money. And I am all for spending a little money on a game that I enjoy. Sadly this game has changed from one that I enjoy playing and gladly give a little money to, into a game that tries to bulldoze me into paying to achieve a fraction of what I used to.