HNL Info app not working? crashes or has problems?

HNL Info Status

Published by City and County of Honolulu on 2024-03-27

Stay informed about traffic situations, weather advisories, upcoming public
safety events and much more through the HNL Info mobile app! HNL Info mobile
app offers free subscription to alerts, so you can be alerted right away with
topics of your interest directly to your device. - Mahalo (Thank you) for
downloading and using this app.

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Common dislikes about HNL Info app

- Lack of information within the app compared to Nixle

- App may not provide necessary information for some users

- Last update was 3 years ago

- Some users may not receive notifications for alerts sent out by the app

Have a Problem with HNL Info? Report Issue

Common HNL Info Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HNL Info app on iOS and Android devices. Solve all HNL Info app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HNL Info iPhone Issues and Solutions

HNL Info iOS app crashes, not working, errors
HNL Info iOS app network issues
HNL Info on iOS has black/white screen

HNL Info Android App Issues and Solutions

HNL Info has errors/crashing/not working
HNL Info server network connectivity issues
HNL Info has black screen

HNL Info iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HNL Info app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HNL Info app crashes or not working on Iphone (iOS):

Close and restart the HNL Info app on iPhone
Update HNL Info app to the Latest Version for iOS
Uninstall and reinstall HNL Info iPhone app
Update your iPhone to the latest iOS version

Fix HNL Info on iPhone unable to connect to server/internet connection issues::

To resolve HNL Info network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HNL Info black/white screen (blank screen) on iPhone:

Follow the HNL Info iOS app troubleshooting guide Here →

HNL Info Android App Issues and Solutions

Fix HNL Info not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HNL Info app issues:

Force Stop the HNL Info App
1. On android, goto "Settings" » click HNL Info app. » click "Force Stop".

Update HNL Info to the latest version on PlayStore

Clear HNL Info App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HNL Info app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HNL Info.

Fix HNL Info unable to contact server/ HNL Info internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HNL Info » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HNL Info » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HNL Info on android.

Solve HNL Info black/white screens issue on Android:

Follow the HNL Info android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City and County of Honolulu, developers of HNL Info.

100% Contact Match

Developer: City & County of Honolulu

E-Mail: [email protected]

Website: Visit HNL Info Website

About this app

Stay informed about traffic situations, weather advisories, upcoming public safety events and much more through the HNL Info mobile app! HNL Info mobile app offers free subscription to alerts, so you can be alerted right away with topics of your interest directly to your device. - Mahalo (Thank you) for downloading and using HNLInfo.