Contact eSound Support

by Teagan Bauer

So I had no problem the first few months, it was great and I could download songs with no problem. However, I don’t know if it was the update, but I can’t download music anymore. All my songs aren’t downloaded anymore, they are still in my playlists but I can’t listen to them online. The app keeps lagging and it keeps telling me that the song I want to listen to isn’t available even though I’ve listened it a thousand time before. There isn’t a download button anymore and it’s annoying. + all of my previous downloaded songs aren’t downloaded anymore.

This has ruined the app for me since the main reason I got it for was to be able to download music for free.

I’m already looking for other free music apps. Please fix this!!

by CAM_R_EN

I love using this app. The free music, appropriate use of ads, and offline listening. However, as great as it is, it needs some work. There is too much lag now and I’m unable to use the app properly. I almost believe that it’s the fact that I have over 4,000 songs downloaded, but that can’t be the case because on some days the app works completely fine and doesn’t lag or crash at all, but the next day it goes right back to the lag. The lag seems to be not as bad when I use my LTE service and not any form of Wifi, but even when I use that there’s still lagging and crashing. Also, I don’t know if this is normal or not, but when I launch the app it takes a few seconds to load everything and i don’t think it’s supposed to do that because sometimes when I launch the app it doesn’t need to load at all and everything works perfectly. Overall, the app works fine, but the lag and crashing makes it unbearable. Please help me.

by CD🦋

It’s honestly annoying how many ads there are. I know they need ads to keep the app free but jeez. Ads as soon as you open the app, ads when you click on a song, ads after a song, silent ads in the middle of your song to where you cant even pause it until the ad is done.

They aren’t even quiet ads sometimes; you’ll be listening to a calm quiet song at night and then a loud Pokémon go ad will pop up or something. Like the kind of ads you’d see on a mobile game.

It’s also really frustrating when you’re trying to listen to a certain song before you get home and there’s an unskippable 30 second ad and you’re already home by then.

Even more annoying when you’re shuffling through songs and an ad pops up, or when you choose a song you don’t like and want to change it but have to wait for the ad to end.

Also there’s an option where it can play your playlist in random order, but it doesn’t even shuffle it well. It will play song A, for example, and then maybe song C, but then play song A again after, like I just listened to this, come on now.

And when you play songs from your entire library it will play some songs more than once but won’t even play others. Like I have 50 songs in the library, why have I heard the same song 3 times in 30 minutes but the ones at the bottom of the playlist haven’t even got played yet?