Contact Dragons Support

by Thefivefootassassin

This game is literally designed around manipulating children into spending their parents money. I’m not sure how these developers sleep at night. Then again, it is Ludia. Let me start by saying I’ve played this game since day 1 - Huge fan of the HTTYD series. Over time, I became increasingly annoyed with the large amount of technical bugs and issues related to the gameplay - oddly, almost every single issue had a way of using micro-transactions and in-game currency to fix itself - EVERYTHING, bug or not, is geared towards making you do that. Weeks after the developers gave me verbal confirmation that they would fix the specific issues I mentioned, nothing happened. So I took a LONG (probably about a year) hiatus from the game, because it was too annoying. Returning to the game after a year - EVERY SINGLE issue I reported is still in the game. And every single issue can be resolved or otherwise overcome by spending money. I hope the developers are enjoying the money they’re making from tricking 7-year-old children into spending a disproportionate amount of money for a tiny amount of in-game help, until the next bug comes along. Criminal. What’s even sadder is that this is literally what I’ve come to expect from Ludia. It should be their mission statement. Such a pathetic blemish on an otherwise amazing franchise.

by Justno9

Updated to add- I got a dev response on my review. They advised me to do exactly what tech support told me to do, which didn’t work. *golfclap*
I did get back into my account on my own. I had to delete and reinstall the game, which “support” never suggested. I missed a week of Flight Club runes and a trust event that would have allowed me to do the final upgrade on Toothless. I was not even offered a genuine apology to compensate for this situation. I think the very least I was due is the runes I was unable to collect on my flight club subscription.

I’ve been playing this game for nearly a year. I pay the $10/month for the subscription. About a week and a half ago I launched the game and for some reason instead of launching my existing account through Game Center it asked for an Apple login, which of course I have. So I logged in using saved info via fingerprint verification.. which it claimed was incorrect. It created a new account rather than loading the one I’ve developed over months. I contacted support and they told me they weren’t sure they’d be able to recover my account and requested purchase records and my gamecenter ID, which i promptly provided. It’s now been 5 days since I provided those records and haven’t heard back. So play at your own risk. If you run into problems you’re on your own.

by Lovely Nois.

This game can be really fun when it wants to be, and I’ve always loved HTTYD, but it’s specifically designed to make you lose. Don’t think that they don’t know the game has issues, they PUT IN the issues on purpose to make the game more frustrating, therefore encouraging you to get in app purchases. Competitive play is awful. Even higher level people always end up getting stuck at one rank no matter how hard they try to break out of it, and it’s heavily reliant on RNG and luck. You lose battles you can easily win just because the tiles weren’t lined up for you correctly and you have to try again and just HOPE you get lucky. The game can be extremely slow and exhausting because it takes a long time to save up runes for the dragon gacha, and it doesn’t even guarantee you getting a five star dragon with such low chances. Not to mention, dragons require DUPLICATES if you want to level them up, so not only is it super hard to get five star dragons from the gacha, you have to get the same one again MULTIPLE TIMES somehow! Don’t even get me started on the event dragons when it comes to duplicates. This game is so greedy and wants you to spend ridiculous amounts of money just so you can play the game normally and it doesn’t take a million years to progress.