Geocaching One app not working? crashes or has problems?

Geocaching One Status

Last Updated on 2020-04-29 by Dmitrii Kichinskii

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1 User reports:
App has problems

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Summary of Geocaching One Problems 😠👌🔥

- No tutorial or explanation on how to use the app or how caches work

- Can't search for places, have to look manually

- Unable to log visits

- Difficulty logging in or accessing information about caches

- No instructions or help section available

Have a Problem with Geocaching One? Report Issue

Common Geocaching One Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Geocaching One app on iOS and Android devices. Solve all Geocaching One app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Geocaching One iPhone Issues and Solutions

Geocaching One iOS app crashes, not working, errors
Geocaching One iOS app network issues
Geocaching One on iOS has black/white screen

Geocaching One Android App Issues and Solutions

Geocaching One has errors/crashing/not working
Geocaching One server network connectivity issues
Geocaching One has black screen

Geocaching One iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Geocaching One app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Geocaching One app crashes or not working on Iphone (iOS):

Close and restart the Geocaching One app on iPhone
Update Geocaching One app to the Latest Version for iOS
Uninstall and reinstall Geocaching One iPhone app
Update your iPhone to the latest iOS version

Fix Geocaching One on iPhone unable to connect to server/internet connection issues::

To resolve Geocaching One network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Geocaching One black/white screen (blank screen) on iPhone:

Follow the Geocaching One iOS app troubleshooting guide Here →

Geocaching One Android App Issues and Solutions

Fix Geocaching One not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Geocaching One app issues:

Force Stop the Geocaching One App
1. On android, goto "Settings" » click Geocaching One app. » click "Force Stop".

Update Geocaching One to the latest version on PlayStore

Clear Geocaching One App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Geocaching One app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Geocaching One.

Fix Geocaching One unable to contact server/ Geocaching One internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Geocaching One » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Geocaching One » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Geocaching One on android.

Solve Geocaching One black/white screens issue on Android:

Follow the Geocaching One android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dmitrii Kichinskii, developers of Geocaching One.

About this app

Geocaching One is a client for opencaching and geocaching.