Contact Sea Port Support

by Blksnak

I enjoy this game but the developers keep incorporating more and more pay walls for the players. If I enjoy a game, I will pay to play. They don’t have to force me to pay. Raid Shadow Legends for example is a great game that lets you play for free and only gives xtra incentives to pay players. Recently seaport incorporated six star ships. They are available at level 597 if you don’t mind spending $10 to get one. Otherwise you have to play to level 700 to be able to get one. This is virtually impossible since you can no longer advance if you don’t upgrade your port and it takes the level 6 ships to be able to do this. Then they have this collect all feature that requires you to subscribe to their premium plan to be able to click a select all button for receiving your cargo. Again, it’s a pay wall. If you want a mindless game to play and not worry about advancing, or you don’t mind spending money, this is your game.
Update. The devs how now taken all of the players captains that they have been saving and implemented a new admiral feature that is confusing and doesn’t work. They will not listen to the players even though everyone hates this update. I feel cheated out of my hard work. I would suggest that you not download this game. There are thousands of other better games that listen to their player base.

by Deathlyhello

Got the game to try, and hopefully enjoy enough to play. Unfortunately they were not ready as it took several tries to simply load game up, then was doing first task and said check internet, my internet was perfectly fine. Then started back up and redid first task was about to do second task when an error supposedly occurred. Do not even bother as they didn’t even bother to really check there systems overall operations, the fact that Apple supposedly endorsed as a good game is also a bunch of trash. Maybe once they get the system corrected and you are able to play maybe then game deserves a chance, as it is this is total trash and quite frankly an embarrassment. If Apple people truly did play game then they should be ashamed to endorse this garbage as it was not even ready for public play. To give it a one star wasn’t even my intention as it was only 2-3 minutes of playing and 10 minutes of reload issues and so called internet problems. May possibly try again later but if run into load time of more than a minute most likely will just give it up as hopeless cause. Looked good what I seen but not enough to endorse in any way, fix issues and may have good game, until then farewell to this letdown of a game.

by NDB80

At the beginning of the Black Friday sale it turns out they had the bonuses on your purchase marked wrong. I did not know that it was wrong and made a purchase, I did not get the advertised bonus gems. So I contacted the developer and was told they had a mistake in the display of the bonuses. They said if I wanted a refund to let them know, I contacted them twice and told them I would like a refund because I would have not made the purchase had I known the issue on their end. No response so I had to contact Apple. The next day the developer tells me that they can’t issue a refund even though they told me to contact them if I wanted one. They told me to contact Apple which I had already done. I emailed them back telling them about my issue of how they handled this. Not surprised that they did not respond because they clearly don’t care about the players, just that you spend money in the game. Beware of this developers games because they don’t double check their work but it’s not their fault it’s the customers.