Contact Inventory Tracker Pro Support

by IsrvChrist

When attempting to upgrade the app, the app crashes and closes out. You offer this in app purchases for free. You go to upgrade it and the app crashes. The device I am using is an 13 pro max with current software. I did not try it on my iPad, so I don’t know if its just an iPhone issue. My review was left out of frustration and could of been handled differently. I think in the same way, after getting so many 1 star reviews might have played into how your response was worded. Along those lines though, I feel you thought I wrote my review with malice. Missing out on the free offer did play into my 1 star, but mainly the fact it crashed repeatedly was a bigger factor. The developer seemed to treat me as I was lying. The app crashed. If you share an email, I will be willing to,share step by step what I did that ended in this error. I rewrote my whole review to show you my good faith. Sorry about the multiple times this was submitted through writing. App Store keep closing out and I lost what I wrote. Please forgive me for the way my first review was written. This is why I just rewrote the whole review. Looking forward to maybe figuring out the problem with the way the iPhone handles your app.

by Jay-tmna

I did not feel like posting a 1 star review, I took the time to read through the various comments and send the developer an email on support. The developer responded with a very rude email, many of which can already be seen on versions reviews. The app was part of a promotion and made free for indie app Santa on 13th December. There are other apps that do a lot more in a much more convenient way for much lesser. The developers and support for those apps do not give you an attitude for getting things wrong, instead if he had simply offered a resolution and not been rude this review would not have been 1 star. It is the experience with this app, the developer that is 1 star

by Tomcworld

Update: I’m just addressing the developer’s response. No one is spamming you. They are just reviewing your app based on their experience. What do you want them to say? The app didn’t work. If you are going to offer a promo, make sure it works or at least know how to address user’s concerns. Trying to get pity, getting defensive or threatening to raise the cost of the app is not the right way to respond. Good luck with your app, I genuinely hope you do well!

Original review:

When they had the one day sale offering lifetime pro for free, it conveniently kept crashing. I tried many times that day and on different iOS devices I owned. Now that the sale is over the in app purchases works again. Humm🤔