Contact Charge Running: Live Coaching

Contact Charge Running Support


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About: ** Apple App of the Day!** ** #1 Recommended Fitness Training App! ** **
Featured in ‘New Apps We Love’ ** Over 70,000 runners can't be wrong!
Charge Running is the most motivating, encouraging, and social way to run!
Charge hosts LIVE running classes from the comfort of your own neighborhood or
treadmill. Each live run brings runners from all over the world together in one
class where you can run, chat, and compete on.



Charge Running Customer Service 👿🤬😡😠💢😤

Charge Running: Live Coaching Contact Information

Listed below are our top recommendations on how to get in contact with Charge Running: Live Coaching. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Charge Running: Live Coaching. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Charge Inc.



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://www.chargerunning.com/privacy-policy

https://www.chargerunning.com/terms




Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Look elsewhere.

2022-05-26

by Bella081785

If you care about equity and justice, look elsewhere as they are “too small” to make a one sentence long simple statement (Black Lives Matter) but instead would rather cater to their conservative, white fan base. Don’t feel like you’ll be able to make inroads on this matter because they delete any comments that could be viewed as negative or “political” (to be clear, demanding the right of BIPOC to be able live safe and secure lives is not political, it is a moral imperative).

If you care about women feeling safe in virtual spaces, look elsewhere as they have repeatedly let into their online community multiple times an individual who friended and cold messaged every woman. Despite many coming forward with their concern and discomfort, this person apparently “didn’t violate any rules”. But at least he wasn’t political and didn’t mention racism-that would truly be terrible 🙄

If you care about the right of the differently abled to be treated with dignity, look elsewhere as they partnered with guest DJs on a run who openly mocked disabled and slow runners.

Not to mention their tracking is utterly unreliable, the app kicks you out on a regular basis, and there are other apps doing similar and better work.

Given the way our society operates, even if you like the app, you shouldn’t give this company your money. Period.

Subpar technology, horrible ethics

2022-06-02

by Erek Stormraven

Charge Running.. How to begin? When I started running with them, I thought it was an incredible idea. Running with a coach who can track and motivate you, keep you entertained while you while away the miles during training. Great!

Then I noticed the flaws. GPS tracking is iffy at best. You have to listen to the music the coach chooses, no option to listen to your own. Not bad, but certainly not amazing.

Then, 2020 hit and many companies were forced to choose a side on many issues of social justice. Charge chose to stand on the wrong side of things, despite all of their competitors making statements and taking action. To this date, they still refuse to stand up and make a forceful statement.

Most recently, they attempted to raise their prices on the app - quite literally doubling them - and attempted to make existing annual subscribers pony up the extra money. They backtracked on that last, after quite a community uproar, but the price increase remains.

For an app that offers live running and nothing else - no cross training, nothing - $30 / month is ridiculous. There's at least 3 competitors who do running and more for half that price.

Run, run far away from Charge Running.

Not a good first impression

2022-06-09

by MsChyD

I just downloaded the app and signed up today...was excited to try it out so I did the walk-through and signed up for my first live run at 6:00 AM with Julie. Rushed to the gym trying to make it in time for the live class hopped on the treadmill at 5:55 AM and signed in....hit the " join now" button and nothing ....just
a message to come back at 6 and an option to challenge friends . I wrote a message on the message board for the class thinking maybe it meant 6 in another time zone..and some one responded that it should have started and Julie probably forgot.( She also mentioned that Sarah usually starts early to get you in the mood before the class) I kept trying until 6:15 before I did my zombie run app. Checked back in at about 6:46..still nothing..why have people pay if the instructor isn't going to show up for live class. 6 is the only time I had avaliable...I will give it another shot before I delete the app for good!!


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