That's You! Status

Last Updated on 2019-02-08 by PlayStation Mobile Inc.

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65 User reports:
App has problems

User reports 65

⚠️ Most reported problems ⚠️

Connection

35.4%

Not working

32.3%

18.5%

Crashes

12.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common That's You! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot That's You! app on iOS and Android devices. Solve all That's You! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

That's You! iPhone Issues and Solutions

That's You! iOS app crashes, not working, errors
That's You! iOS app network issues
That's You! on iOS has black/white screen

That's You! Android App Issues and Solutions

That's You! has errors/crashing/not working
That's You! server network connectivity issues
That's You! has black screen

That's You! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever That's You! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix That's You! app crashes or not working on Iphone (iOS):

Close and restart the That's You! app on iPhone
Update That's You! app to the Latest Version for iOS
Uninstall and reinstall That's You! iPhone app
Update your iPhone to the latest iOS version

Fix That's You! on iPhone unable to connect to server/internet connection issues::

To resolve That's You! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix That's You! black/white screen (blank screen) on iPhone:

Follow the That's You! iOS app troubleshooting guide Here →

That's You! Android App Issues and Solutions

Fix That's You! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent That's You! app issues:

Force Stop the That's You! App
1. On android, goto "Settings" » click That's You! app. » click "Force Stop".

Update That's You! to the latest version on PlayStore

Clear That's You! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "That's You! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch That's You!.

Fix That's You! unable to contact server/ That's You! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click That's You! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got That's You! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch That's You! on android.

Solve That's You! black/white screens issue on Android:

Follow the That's You! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PlayStation Mobile Inc., developers of That's You!.

About this app

"That's You! is the companion app you need to play the hilarious That’s You! game for the PlayStation®4 system. PS4™ system and That’s You! game for the PS4™ system sold separately. PS4™ system and That’s You! game for the PS4™ system sold separately. PlayStation®4 system, That’s You! game, and That’s You! PlayStation®4 system, That’s You! game, and That’s You! Make sure your PlayStation®4 system is connected to the same Wi-Fi network as your device and then you're ready to go. Find out what you and your friends really think about each other in the party game where the questions are all about… YOU! Simply follow the in-app instructions to connect. • Share your pictures and questions on social media! Please note: ThatsYou acts as a controller. Companion App required to play. Please note: ThatsYou acts as a controller. Companion App required to play.