Contact Solar Eclipse Timer Support

I saw this app on Smarter every day and figured if Destin recommended it, it should be amazing. Unfortunately, that was not my experience. I went through all the tutorials and made sure the tests were successful on my iPhone prior to the 8 Apr 2024 eclipse. However, on eclipse day, the app kept telling me I was not within the path of totality and it did not give me any voice notifications or reminders. I personally did not find the app intuitive or value added, especially since it did not work as advertised or have any interactive maps. I found the video tutorial way too long and believe a well-designed app shouldn’t require such a video… it should be intuitive without explanation. I feel the intent for this app was good, but execution fell short of its intended target.

Well-intended, but needs a redesign for use ability in low-data environments (a necessity in this specific intended use). App said Sandusky wasn’t in totality, whether using gps or manual input. Glad I wasn’t distracted trying to use during critical moments - would have had the opposite of intended effect if I had used it. Meh. EDIT: The developer sent me a personal response to this review, suggesting that I did not follow the “simple instruction(s)”. Not only did I follow all of his specific, exact “simple instruction” on the day of the eclipse, I did so on multiple devices. It recognized where I was, yet stated we were “not in totality” for the 4/8/24 eclipse. Developer’s attempt at damage control comes off badly and they need to take a step back and realize that: 1) if they have a go-to response that the “simple instruction” was not followed, they are indicating a larger U.I. Issue, 2) need a refresher on how to not be passive-aggressive in wording their response - it comes off especially badly when the suggestion is incorrect, and 3) indicate thusly that they are not interested in utilizing feedback as a tool for improvement. They put a lot into this app, but they are thwarting their own efforts by not making it great.

Well-intended, but needs a redesign for use ability in low-data environments (a necessity in this specific intended use). App said Sandusky wasn’t in totality, whether using gps or manual input. Glad I wasn’t distracted trying to use during critical moments - would have had the opposite of intended effect if I had used it. Meh. EDIT: The developer sent me a personal response to this review, suggesting that I did not follow the “simple instruction(s)”. Not only did I follow all of his specific, exact “simple instruction” on the day of the eclipse, I did so on multiple devices. It recognized where I was, yet stated we were “not in totality” for the 4/8/24 eclipse. Developer’s attempt at damage control comes off badly and they need to take a step back and realize that: 1) if they have a go-to response that the “simple instruction” was not followed, they are indicating a larger U.I. Issue, 2) need a refresher on how to not be passive-aggressive in wording their response - it comes off especially badly when the suggestion is incorrect, and 3) indicate thusly that they are not interested in utilizing feedback as a tool for improvement. They put a lot into this app, but they are thwarting their own efforts by not making it great.