Contact PS4 Second Screen Support
Company Name: PlayStation Mobile Inc.
About: Mediatonic develops and publishes games for digital platforms such as smartphones, PCs and consoles.
Headquarters: London, England, United Kingdom.
PS4 Second Screen Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: psapp-contact@hq.scei.sony.co.jp
Website: 🌍 Visit PS4 Second Screen Website
Privacy Policy: https://www.playstation.com/en-us/legal/terms-of-use/op-privacy-policy/
Developer: PlayStation Mobile Inc.
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Privacy & Terms:
http://www.scei.co.jp/legal/index.html
3 Most reported problems 😔💔
From 1 great app, now requiring 3 separate apps!!!
by GSUnjb1985
Absolutely mind boggling! We had one great app that handled EVERYTHING on PSN. PS Store, messages, second screen, even watching somebody's Share Play stream ALL FROM ONE APP. Then they removed messages and put them in their own app... what was the point of that at all? Just because Facebook did it? It wasn't a good idea then and it's still a bad idea now...
Now they've really outdone themselves by splitting the app yet again; Second Screen is gone, now requiring 3 separate apps to do the job of 1...
Who makes these decisions? After Sony releasing a "4K" PS Pro console that doesnt have a 4K disk player, I'm starting to think they are managed by buffoons.
Incredibly frustrating
by Jfink9464
I never had an issue with Sony deciding to split their app into 3, but today changed my mind completely.
While attempting to sign into the second screen app, I had to verify I was a human signing it. Nothing out of the ordinary there, or so I thought. Either Sony’s authentication system is bugged/broken or it is THE WORST system in the world. For the sake of making this review I sat there for 5(!!!!!!) minutes doing every dumb picture verifier known to man....and I got nowhere.
I have other means of doing what I needed to, but having this happen is so frustrating to deal with and I hope that Sony re-evaluates the awful system in place.
It used to be 5 stars in the ps app altogether
by Nood13z
This is a terrible idea and most gamers like me who are loyal PlayStation fans hate the fact that we need multiple apps for each feature that made the original PlayStation app into a perfect 5-star useful app. Go back to putting all features into one app please. Otherwise you're better off removing the apps for all the bad ratings they'll continue to be getting from all of us. The PlayStation app alone when it first released and all its features put altogether in one app used to be perfect! Perfect I tell you! Now it's all ruined and separated and useless!! Hmph! 😡
Have a Problem with PS4 Second Screen? Report Issue
Why should I report an Issue with PS4 Second Screen?
- Pulling issues faced by users like you is a good way to draw attention of PS4 Second Screen to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PS4 Second Screen customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PS4 Second Screen.
