Contact Ukrainian TV Support
Company Name: Mediacast
About: MEDIACAST.TV is a licensed Ukrainian online television provider created for
Ukrainians abroad.
Ukrainian TV Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mediacast
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ukrainian TV Website
Privacy Policy: https://mediacast.ua/en/company-en/privacy-policy/
Developer: DREAMSOFT LLC
Privacy & Terms:
Can I trust Ukrainian TV app?
Protect your data and wallet. We investigate the developer's website (Mediacast.tv), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
They do not cancel subscription
by Che.pela
I used the service for 2.5 years to support Ukrainian based business. When I cancelled the subscription, the service kept charging me. I have a screenshot of the cancellation but when I chatted with support, I was told that they don’t know which account I took a screenshot of because it did not show my account ID on the screenshot. The problem is that when you go to your cabinet/subscriptions and payments, it does not show which account it is. Customer service rep Ivan V told me in the chat that maybe I thought I cancelled the subscription but I did not which is a lie and I have screenshots to prove it. I will have to report unauthorised transaction with my bank. Very disappointed with the cancellation process.
I looove this app
by Valeri_7
I am using MEDIACAST for long time. Now it is even better than before. They got new cool channels. My kids love it sooo much! Finally my childen don't have to watch russian cartoons.
Also radio make me a good home friendly background
Terrible service
by Palkus
We had a annual subscription that was terminated early without explanation. No response to calls or messages. Terrible service.
Have a Problem with Ukrainian TV by Mediacast? Report Issue
Why should I report an Issue with Ukrainian TV by Mediacast?
- Pulling issues faced by users like you is a good way to draw attention of Ukrainian TV by Mediacast to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ukrainian TV by Mediacast customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ukrainian TV by Mediacast.
