McAfee has a proven track record of providing security for consumers in the
digital age. To address growing concerns over Wi-Fi security, we are offering
an award-winning VPN Proxy App that provides bank-grade encryption, private
browsing services & internet security. McAfee Safe Connect...
McAfee charging me twice to use their product
First I installed McAfee safe connect on my PC $7.99 a month for up to 5 devices. Downloaded the McAfee safe connect on my IPhone and used my user name and password I created for my PC everything worked great. The iPhone app updated and after the update the app wouldn't except my user name and password and was charged another $7.99 for the month on my iPhone. I now have it on my PC and Phone and I'm being charged 7.99 a month for each one. I'll be removing it from my phone after this review. After contacting McAfee customer service we got to the bottom of the problem and all is good so I changed my rating from 1 star to 5 star as I never had a problem with the product per se as it's easy to use and works as advertised.
LONG delays & CONSTANT timing out when using McAfee Safe Connect.
I have trusted the quality of McAfee products for many many years. Sadly, this VPN software is SO SLOW it causes major timing out problems in trying to connect and stay connected. At first I thought it was the Wi-Fi networks that I routinely use in numerous locations that were causing the problems. In the testing I have done, the pattern is very clear. REGARDLESS of where I am, I must turn off this program to be able to connect and run ANY application I have. I can even sit directly in front of my high speed modem at home and get timed out. This occurs in my home with my private high speed network, in any other location, and in other cities when I travel. THIS IS NOT ACCEPTABLE. This performance exposes me to great security risks. When I TURN OFF McAfee Safe Connect, I can always IMMEDIATELY process again at high speeds. I had hoped that when Intel purchased McAfee that the products would rise to even higher standards. It has been long enough now, and there is no improvement. I have been in the computer field for over 20 years, and the last computer services company I ran had 2000 employees and a $200 million annual budget. I would never have allowed any of my development teams to release a product of this poor a quality.
I’ve had Mcafee Total Security on my PC for quite a while and then recently got the VPN service, I like that on subscription covers multiple devices. The sign up and activation process was confusing. I have been using it all the time and haven’t noticed any significant slowness. I’ve noticed that it doesn’t connect automatically and you have to reconnect every time you go on line. My local search engine results have been skewed because it shows information from the server where the VPN connects, and I had to disconnect once to do a transaction because my log in wasn’t recognized. I paid for a year but don’t know if I will renew. However, it does what it says it will and anything that helps people stay safer on line has to be a good thing.
Better than Norton and all the other anti virus and malware software out there
I got McAfee many years ago and has currently reactivated my account to help protect my iPad and iPhone from these dangerous hackers and sites that harbor dangerous viruses which could steal personal information. I do value McAfee for its experience in maintaining a safe environment so I don’t have to worry about my valuable personal information being hacked or used in any way.
Drops or won’t work
During the trial, there were minor issues such as once you press the start protection button then there would be a message stating, Oops something went wrong” but it would eventually connect after 3 tries. The worst is when you actually purchase this worthless service that is when all heck breaks loose and their true colors show. The service drops constantly, it never connects when you are in dire need of it, and there is always an error. I want a refund because I’m not even a week into paying for this terrible service. They should just go bankrupt already. It IS NOT WORTH PURCHASING. DON’T WASTE YOUR MONEY.
I am currently overseas for a period of time and purchased this VPN service to protect my information. Since I have started using the app it has given me nothing but trouble. While it works half the time on my laptop (Windows) it almost never works on my iPhone. There are two major issues with it. The first issue is that it will continually fail to connect to the VPN servers. When it does, it will disconnect from them frequently causing you to have to manually reconnect. The second issue is the app itself. When the app is opened, it will not pull up the drop down menu to select which server to connect to. This is especially frustrating if the server you have already selected won’t connect. When attempting to reach any sort of customer support, the app will only bring up an error screen. In short, I would like my money refunded so I can purchase a more reliable and robust VPN service.
Terrible Order Experience and Customer Service
I tried to sign up for a free seven-day trial and was charged for a year. The charge showing on my account history didn’t have an amount showing and had a different order number than the one in my email receipt, and I spent almost 40 minutes trying to get it cancelled and refunded in what should have been a five-minute call at most. I also was unaware that Safe Connect is only for iOS and Windows, excluding Mac OS, which totally defeats the purpose for multiple device coverage for Mac users. I strongly recommend looking elsewhere for a VPN service.
I rely on McAfee even for my Home & Office computer. I wouldn’t use any other product for this level of security other then McAfee. Now a days you need all the best protection you can get with all the different ways that everyone’s information is being hacked into. For my peace of mind McAfee is the only way to go.
McAfee Live Safe
If you purchased McAfee LiveSafe on Mac, what benefits does that purchase offer, as far as, living safe while being live & protecting identities and what is the difference between the mobile app SafeWeb VPN & The McAfee Safe Connect VPN app and why isn’t it part of a McAfee yearly subscription to LiveSafe ? Why is that a separate subscription to an already existing subscriber ? Are these programs even needed in a constitutionally based country or are we under attack by cyber terrorists and our device property is expensively useless from the factory ?
Made my iPhone go haywire
I bought the 1 year Premium package thinking this will be great to keep my info secure. But what it did instead is not allow me to connect to any web sites or apps telling me there was no internet access. Finally had to delete the app and miraculously my phone returned to normal. I even tried to reinstall but the same thing happened. I sent a request for reimbursement and to let customer service know of my experience. I await their response.
Extremely slow data transfer
After the new “sleek” UI update, it has been extremely frustrating and very slow. Before this latest update, I was unable to even tell that the VPN was activated because my data speeds were unaffected but now there is some serious data throttling going on. Would no longer recommend a paid subscription to this at the moment until it’s resolved.
I love the features this app has to offer, just wish when accessing my bank information the loading process was quicker.
Doesn’t cross over to iPhone
I bought the app online on my laptop. It isn’t working on the iPhone and isn’t properly showing up in my Accounts when I log in. Then I had to spend over an hour on the phone with customer service to get it fixed. Waiting for them to get back with me. Who has time for that kind of incompetence and why should I trust their technology if they can’t do a simple sale?
Always used mcaffee
My family and myself have always used mcaffee on our computers and everything we use electronically we love and trust mcaffee thank you all for your hard work in protection
Program doesn’t work!
This program has never worked on my I phone 7 plus, it just locks up my phone. When I tried to get the billing turned off I first contacted Apple who then said contact McAffee. Tried that spoke to 2 different people 2 different times who both said it was taken care of, I just got billed again! This time the help desk phone line hung up on me! Over all only thing that works right is the billing.
No. Safe VPN Connect - VPN Proxy does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,370 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Safe VPN Connect - VPN Proxy Is 14.3/100.
No. Safe VPN Connect - VPN Proxy does not seem legit based on our analysis. This conclusion was arrived at by running over 1,370 Safe VPN Connect - VPN Proxy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Safe VPN Connect - VPN Proxy Is 14.3/100.
Safe VPN Connect - VPN Proxy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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