Contact Photobook Support
Company Name: Photobook Worldwide
About: Photobook Worldwide, the best place for personalised custom gifts, cards, photo
books and more!
Turn your photos into real products from your mobile device at
anytime, anywhere.
App-Exclusive Deals & Features
∙ Hardcover Simple Books,
specially available only on the mobile app.
Photobook Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Photobook Worldwide
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Photobook Website
Privacy Policy: http://www.photobookworldwide.com/return-policy/privacy-policy/
Developer: Photobook Worldwide
Can I trust Photobook app?
Protect your data and wallet. We investigate the developer's website (Pbww.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Terrible customer support
by LaLaMomOfOne
I had used this service for years, and the quality of the books was great. Recently I had an incomplete project that I paid $20 expedited shipping for. After a week or two I had not received it. They had not made the book yet refused to refund the expedited shipping. I was asking for them to complete the project but just send regular mail and refund the $20 expedited shipping, since the event had already passed, but they refused to refund the overnight shipping even though they hadn’t even made the book yet! I found their support uncompromising to the point of being rude. Never using them again.
Very slow response
by 極度心急人
Order still have not process for over 7 days, CS didn't reply any mail for the enquiry as well. Really bad experience!!!
====================
What a stupid issue!!!
Reply but not fix the issue:
Thank you for contacting Photobook. Apologies for the delayed response to you.
We will send a separate email ones order is completed and shipped out. It was placed on hold due to emoji on the cover, emojis are not supported by the app.
We appreciate your patronage and are looking forward to preserving your treasured memories.
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Update:
For the first release, the cover and the pages are all shift.
For the second release, the photo has been re-arranged and uploaded again. However, all the pages inside have no improvement even manual tuning. Really disappointed! I cannot think of the current experience with your team being not typical of the service. :(
Fraudulent company - do not use
by Ghcbc
Please note that this company took my order of $30 for 15 prints, has not produced the prints, has not shipped the prints and has not sent any confirmation of order. This is after 3 weeks from date of order placement, and several follow up with their customer service chat, who continue to say ‘we’re following up’. They have of course sent me 1 marketing email a day though, but nothing with regards to my order.
This company should be removed from the App Store.
Have a Problem with Photobook: Photo Books & Gifts? Report Issue
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- If you are a Photobook: Photo Books & Gifts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Photobook: Photo Books & Gifts.
