OneUp Status

Last Updated on 2019-10-31 by OneUp

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Most reported problems

Not working

100.0%

Common OneUp Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve OneUp network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the OneUp App
1. On android, goto Settings » OneUp » click [Force Stop]

Clear OneUp App Cache and Data:
1. On android, goto Settings » Apps » OneUp » Storage » click [Clear Data] option. This clears both data and cache.
2. restart OneUp.

On android, goto Settings » Apps or Manage Apps tab.
Click OneUp » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto OneUp » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch OneUp

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Developer: ONE UP

Dec 16, 2025, 02:32 PM
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