Contact G SHOCK Connected Support

Not sure what is happening. I installed this after purchasing my GG-B100. It worked for the first afternoon but the next morning I went to check if my step count updated. No it didn’t. I tried to delete the watch profile and reconnect but it wouldn’t after several attempts I decided to delete the app and reinstall it! I have have an IPhone XS with the latest OS (currently 13.1.3) but it won’t uninstall from my Phone! I delete the app and confirm it. It shows that it is deleted. When I reboot the phone the app reappears. Only it says G shock and the icon is white. The app won’t open or do anything! I repeat the process and same result! I can’t get this damm app off of my phone!!! I do not recommend this app! Watch is great app is horrible!!!!

Several reviews have already stated this: the activity appears on the wrong day on the calendar and the data isn't even correct. App crashes when trying to see "all activity." Step height displays nothing. My phone, the home screen of the app, and the watch all display the correct day, but on the "today activity" it always displays today's activity on the previous day. It's stupid and apparently has been a problem for a while, why hasn't it been fixed? I bought the thing to use it with its Bluetooth features, I'm disappointed now that it's just a watch with a phone finder. Someone else stated that it is not intuitive: I absolutely concur

Seriously. I’ve bought this for over $900 in late 2018. It’s 2021. It’s still completely, utterly, hopelessly broken. Offline map downloads, doesn’t work. Bring in external GPX data on iOS, still broken. Set points of interest (point memo) without physically being in that spot with the watch, still broken. Integration with offline map support when creating a route, still broken. Goofy low quality maps, basically useless for detailed trail and map routing in the wilderness. Still a thing. Casio, I own 5 G-SHOCK. Please for god sake fix this. My 14 year old could do a better job.