Contact G SHOCK Connected Support
Company Name: CASIO COMPUTER CO., LTD.
About: ●Description
This is the basic application for connecting and communicating
with a Bluetooth(R) v4.0 enabled CASIO watch.
G SHOCK Connected Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: app1+gshock-connected@casio.co.jp
Website: 🌍 Visit G-SHOCK Connected Website
Privacy Policy: https://world.casio.com/privacy/
Developer: CASIO COMPUTER CO., LTD.
Privacy & Terms:
3 Most reported problems 😔💔
Half of the App stops working after closing it
by DavidCraneM
Just got a new G-SHOCK watch, the gba 800 1a. Connected the watch to the app, everything was working fine. I close the app and then immediately reopen it and I can’t access any settings under the “watch” tab in the settings screen. I also can’t add or adjust alarms, or adjust any of the world time settings. These settings are completely grayed out and cannot be selected. In order to adjust the previously stated settings, I have to completely disconnect and reconnect the watch to my phone. Extremely disappointed in the state of this app. Please fix.
Horrible App!!!!
by Not Happy Mc
Not sure what is happening. I installed this after purchasing my GG-B100. It worked for the first afternoon but the next morning I went to check if my step count updated. No it didn’t. I tried to delete the watch profile and reconnect but it wouldn’t after several attempts I decided to delete the app and reinstall it! I have have an IPhone XS with the latest OS (currently 13.1.3) but it won’t uninstall from my Phone! I delete the app and confirm it. It shows that it is deleted. When I reboot the phone the app reappears. Only it says G shock and the icon is white. The app won’t open or do anything! I repeat the process and same result! I can’t get this damm app off of my phone!!! I do not recommend this app! Watch is great app is horrible!!!!
Incorrect day for activity
by Me Peepz!
Several reviews have already stated this: the activity appears on the wrong day on the calendar and the data isn't even correct. App crashes when trying to see "all activity." Step height displays nothing. My phone, the home screen of the app, and the watch all display the correct day, but on the "today activity" it always displays today's activity on the previous day. It's stupid and apparently has been a problem for a while, why hasn't it been fixed? I bought the thing to use it with its Bluetooth features, I'm disappointed now that it's just a watch with a phone finder. Someone else stated that it is not intuitive: I absolutely concur
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