Status Status

Published by STATUS HOLDINGS PTE. LTD. on 2023-11-09

Status combines a private messenger, secure crypto wallet, and Ethereum Web3
browser into one powerful communication tool. Chat with friends and growing
communities.

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Common Status Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Status app on iOS and Android devices. Solve all Status app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Status iPhone Issues and Solutions

Status iOS app crashes, not working, errors
Status iOS app network issues
Status on iOS has black/white screen

Status Android App Issues and Solutions

Status has errors/crashing/not working
Status server network connectivity issues
Status has black screen

Status iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Status app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Status app crashes or not working on Iphone (iOS):

Close and restart the Status app on iPhone
Update Status app to the Latest Version for iOS
Uninstall and reinstall Status iPhone app
Update your iPhone to the latest iOS version

Fix Status on iPhone unable to connect to server/internet connection issues::

To resolve Status network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Status black/white screen (blank screen) on iPhone:

Follow the Status iOS app troubleshooting guide Here →

Status Android App Issues and Solutions

Fix Status not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Status app issues:

Force Stop the Status App
1. On android, goto "Settings" » click Status app. » click "Force Stop".

Update Status to the latest version on PlayStore

Clear Status App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Status app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Status.

Fix Status unable to contact server/ Status internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Status » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Status » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Status on android.

Solve Status black/white screens issue on Android:

Follow the Status android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STATUS HOLDINGS PTE. LTD., developers of Status.

100% Contact Match

Developer: Status Research and Development GmbH

E-Mail: [email protected]

Website: Visit Status Website

About this app

this app combines a private messenger, secure crypto wallet, and Ethereum Web3 browser into one powerful communication tool. Browse the decentralized internet without being exploited for your data. Buy, sell, store, and exchange digital assets. Chat with friends and growing communities.