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About: Find free photos, cliparts, vector graphics and thousands of free video clips.
All images and footage on Pixabay are released under Creative Commons CC0: Free
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Contact e-Mail: info@pixabay.com


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Developer: Pixabay




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https://pixabay.com/en/forum/topic-25/






3 Most reported problems 😔💔

4.8 out of 5

Honestly, needs an update doesn’t have much options.

2025-05-01

by Takis Are The Best

So, I got this app so I could make edits of my fav character from my fav show, that being “Harry Potter”. I looked up my fav character from the show and found nothing but a drawing. So, it doesn’t have a lot of choices. Plus, the searching gets really frustrating. I am very dissatisfied and would give a 0 but I have to give it a 1. *Also if you do see this and you respond I feel like this app needs a lot of changes and updates.*

Frustrated

2025-05-02

by All Me 41

I have been trying to get help with this app and nothing!! So I thought I’d leave a review and see if that makes a difference and gets me some help!!! I downloaded this to download videos and all I keep getting is blank attachments!!!! I know it’s free but come on!! The pictures are beautiful nothing against the artist on here my percent is with the developer who doesn’t make it easy to report an issue. Please help me. I don’t like to leave bad reviews so please help and I’ll fix it no problem.

Website has better navigation than app

2025-05-03

by QuantumAnomaly

Pixabay is great, but you might find the website easier to use than the app. One reason is the app has no back/forward navigation. This means after finding an image you like and adding it to your project collection, you’ll have to type in your search keywords all over again to continue browsing for images. Also, choosing the image type (photo, line drawing, etc) from the drop down selector erases your keywords from the text field. Basically the UI/UX could be better.


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