True Surf Status
Are you having issues? Select the issue you are having below and provide feedback to True Surf.
problems reported in the last 24 hours
Summary of True Surf Problems 😠👌🔥
- You have to restart all missions when you exit the app.
- The 5-minute “perfect storm” feature cuts off when the user exits the app.
- Customer service is bad and doesn't seem to care about its users.
- It is difficult to level up and get clams in-game.
- The recent update changed how you can travel to various spots, limiting the ability to play frequently.
23 Reported Issues: 😵🆘🛟🚨📢
Time not synchronised
When I press on app it goes in and kicks me out
How do I repair time synchronization error?
Awesome game, aggravating issues… I see that the time synchronization for travel is still a problem after years of issues. Force closing and restarting my phone doesn’t resolve a thing. Further recommendations?!?
Game doesn’t allow me to advance to lvl 21. It simply clears the advancement bar so I’m back to the start of lvl 20.
Unable to advance, stuck on level 16...also cannot close the app
After over a year of being on level 23 I finally advanced to level 24 but it just started over in level 23 again but then I was able to get to level 24 again a lot faster but again it just started over again at level 23? Very frustrating!
The travel won’t work and it just comes up with force close and it still dosnt work
I cannot close the app once I have opened it. I have to restart my phone
Hi, When I’m trying to get in to “shop” it’s log out from the app. Are you familiar with this issue? Thank you, Liram
My game crashes every time I try to open the shop. I deleted and installed the app but the problem still happens.
Crash every time I try to get to the shop
Your game is amazing,but I can’t travel and I’ve done everything I can.it’s not working,y’all have to fix this or else am uninstalling it’s soo annoying
I have been stuck on the same spot on level 30 for like a year and a half it does not move no matter how many tricks I do.
I have been stuck on level 23 with 1/2 a bar for over a year. How do I complete the level to get more gear?
When I try to travel it says it is unable to synchronise time correctly?? I have tried force stoppingand restarting my phone so many times
Sincronization error. Game is stuck on the point break. Won’t allow me to change to other breaks.
I have it on apple and it’s not allowing me to change locations. Says there is an issues with times and i need to force stop it but I don’t know how. I’ve tried restarting my phone many times in two days
I have it on apple and it’s not allowing me to change locations. Says there is an issues with times and i need to force stop it but I don’t know how. I’ve tried restarting my phone many times in two days
Same as jessie
When I try to travel it says true surf is unable to synchronize it's time correctly
"True surf requires one or more Google play services that are not currently available. Please contact the developer for assistance." How do I fix this issue?
It let's me play but it says contact developer that it needs another app. Nothing works in community
Have a Problem with True Surf? Report Issue
Common True Surf Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot True Surf app on iOS and Android devices. Solve all True Surf app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at True Axis, developers of True Surf.
Verified email ✔✔
E-Mail: support@trueaxis.com
Website: 🌍 Visit True Surf Website
Privacy Policy: http://trueaxis.com/tsfpp.html
Developer: True Axis
Perfect Storm (monthly) is a monthly subscription service that enables you unlimited activations of Perfect Storms at all surf spots in True Surf. True Surf launches with 21 of the world's greatest surf breaks driven by True Axis' real world physics simulation engine and powered by live Surfline weather forecasts. Perfect Storm Monthly cost 2. 99 USD/month (or local equivalent) and will be charged on your iTunes Account after purchase and when the subscription renews monthly. Frequent Flyer (monthly) is a monthly subscription service that enables you unlimited travel to all surf spots in True Surf. A huge part of surfing is about chasing the perfect wave and True Surf comes jam-packed with the world's best. Frequent Flyer Monthly cost 2. 99 USD/month (or local equivalent) and will be charged on your iTunes Account after purchase and when the subscription renews monthly. Start surfing performing tricks, spine-twisting maneuvers and massive wipeouts to build up your reputation and advance your career, unlocking travel, perfect storms, and gear to purchase. True Surf is powered by real time surf forecasting data from Surfline (experts in marine weather forecasting). Perfect Storms provide a boost to live surf conditions and each activation lasts for 5 minutes. Level up to travel the world chasing classic reef breaks with hollow barrels at Pipe in Hawaii, Cloudbreak, Fiji to rolling 'power-curve' breaks at Bells Beach, Australia. True Surf comes with six characters to choose from around the world. Power up by initiating 'Perfect Storms' at your favorite surf breaks. Look out for new apparel arrivals from many of the world's leading surf brands. Subscriptions may be managed by the user and auto-renewal may be turned off by going to users iTunes account settings after purchase. Test your skills via LIVE WSL competitions and compete against other players from around the world to see if you have what it takes to become a world champ! Payment will be charged to iTunes Account at confirmation of purchase.
